Provide first-line technical support for customers using Ververica Unified Streaming Data Platform, diagnosing and resolving issues across Kubernetes, cloud infrastructure, Flink jobs, connectors and SQL.
Locations (2)
United States
Canada
Compensation
Competitive compensation: salary, equity and performance bonus
Responsibilities
Diagnose and fix issues across the stack, from Kubernetes and cloud infrastructure to Flink jobs, connectors and SQL
Reproduce tricky problems, dig through logs and metrics, and find the root cause
Escalate to Engineering and Product with clear, well-documented cases
Explain solutions and best practices clearly to engineers and non-technical stakeholders
Keep accurate records of cases and resolutions in our ticketing system
Requirements
Bachelor's in Computer Science or related field, or equivalent practical experience
Nice to have: Stream processing, Apache Flink or Apache Kafka
Nice to have: Scripting or programming skills in Shell, Python, Java or SQL
Nice to have: Terraform or other infrastructure-as-code tools
Nice to have: Cloud monitoring and observability tools
Lead technical relationships with enterprise customers across the Americas, guiding them on stream processing architecture and operational excellence on Ververica Unified Streaming Data Platform.
Compensation
Competitive compensation: salary, equity and performance bonus
Responsibilities
Own the technical relationship with a portfolio of enterprise customers in the Americas, from onboarding through renewal and expansion
Guide customers in designing and optimizing their stream processing architecture on Ververica Unified Streaming Data Platform
Advise on Flink job design, deployment models and monitoring strategy
Troubleshoot and tune pipelines, connectors and clusters, and identify weak spots in customer architectures before they cause incidents
Lead incident triage and root cause analysis for your accounts, and build operational playbooks that help customers run Flink at scale
Senior QA Engineer focused on end-to-end (E2E) testing using Java-based frameworks or Cypress in a fast-paced agile environment.
Responsibilities
Lead the design, development, and maintenance of E2E automated test scripts using Java-based frameworks (e.g. TestNG, JUnit) or Cypress.
Design and develop infrastructure testing including load, performance and stress tests and integration in our release cycle.
Prioritize data-driven risk reduction. Focus testing around known bottlenecks and critical paths: ingestion pipelines, query latency, network and storage performance.
Develop test plans, test cases, and test strategies for automated and manual testing.
Drive test automation efforts across the product lifecycle, ensuring robust test coverage and continuous integration (CI) pipeline integration.
Senior QA Engineer focused on end-to-end (E2E) testing using Java-based frameworks or Cypress to ensure quality and performance of mission-critical applications in an agile environment.
Responsibilities
Lead the design, development, and maintenance of E2E automated scripts using Java-based frameworks (e.g. TestNG, JUnit) or Cypress.
Design and develop infrastructure testing including load, performance and stress tests and integration in our release cycle.
Prioritize data-driven risk reduction. Focus testing around known bottlenecks and critical paths: ingestion pipelines, query latency, network and storage performance.
Develop test plans, test cases, and test strategies for automated and manual testing.
Drive test automation efforts across the product lifecycle, ensuring robust test coverage and continuous integration (CI) pipeline.
Lead the design, development, and maintenance of end‑to‑end automated test scripts and infrastructure testing for real‑time data processing applications.
Responsibilities
Lead design, development, and maintenance of E2E automated test scripts using Java‑based frameworks or Cypress
Design and develop infrastructure testing including load, performance and stress tests
Prioritize data‑driven risk reduction and focus testing on critical paths
Develop test plans, test cases, and test strategies for automated and manual testing
Drive test automation efforts across the product lifecycle and CI pipeline integration
We are seeking a highly skilled Senior QA Engineer with a strong focus on end-to-end (E2E) testing, either using Java-based testing frameworks or Cypress to ensure quality and performance of mission-critical applications.
Responsibilities
Lead the design, development, and maintenance of E2E automated test scripts using Java-based frameworks (e.g. TestNG, JUnit) or Cypress.
Design and develop infrastructure testing including load, performance and stress tests and integration in our release cycle.
Prioritize data-driven risk reduction. Focus testing around known bottlenecks and critical paths: ingestion pipelines, query latency, network and storage performance.
Develop test plans, test cases, and test strategies for automated and manual testing.
Drive test automation efforts across the product lifecycle, ensuring robust test coverage and continuous integration (CI) pipeline integration.
Lead the design, development, and maintenance of E2E automated test scripts using Java-based frameworks (e.g. TestNG, JUnit) or Cypress.
Design and develop infrastructure testing including load, performance and stress tests and integration in our release cycle.
Prioritize data-driven risk reduction. Focus testing around known bottlenecks and critical paths: ingestion pipelines, query latency, network and storage performance.
Develop test plans, test cases, and test strategies for automated and manual testing.
Drive test automation efforts across the product lifecycle, ensuring robust test coverage and continuous integration (CI) pipeline integration.
We are seeking a Sales Engineer who combines strong technical acumen with business awareness, connecting customer problems to platform capabilities and translating technical value into business impact.
Responsibilities
Run technical discovery to identify customer pain points, current-state architecture, and desired outcomes.
Craft tailored streaming architectures and solutions that map Ververica's platform to the customer's data landscape.
Deliver product demos and lead proofs of concept that prove real, measurable value.
Provide the technical validation that supports the deal and earns customer trust.
Own the technical narrative in RFPs, security and architecture reviews, and executive briefings.