- Canada
- Manager
- 5+ years
Principal Technical Account Manager delivering high-touch account management services to high-value, complex accounts.
Responsibilities
- Partner with Customer Success Manager to drive customer success outcomes
- Provide executive-level guidance and shape long-term technical strategy
- Translate customer business problems into viable solutions using Dayforce products
- Define and monitor key performance indicators
- Analyze customer usage patterns and develop improvement plans
Requirements
- Bachelor's degree in computer science, Engineering, or relevant software/computer related fields
- Nice to have: ITIL Foundations
- Nice to have: FPC
- Nice to have: CPP
- Nice to have: PMP
Skills
Benefits
- competitive pay and benefits
- wellness initiatives
- volunteer days
- charity support




