Own the customer and partner onboarding experience for Cisco Cloud Control, shaping capabilities that drive adoption, satisfaction, and business growth.
Locations (5)
Milpitas, California, United States
New York City, New York, United States
Washington, United States
Illinois, United States
Canada
Compensation
The starting salary range posted for this position is $154,900.00 to $225,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Define and drive product vision, strategy, and roadmap for onboarding and activation across direct, partner, and managed-service customers.
Turn customer, partner, and field insights into clear product requirements, user stories, and success criteria.
Partner with engineering and design to build simple, scalable, self-service onboarding flows covering identity and access, tenant and organization setup, entitlement and licensing activation, and product integrations.
Work across Cisco business units to provide a consistent experience across many products.
Define and track adoption and time-to-value metrics, using data and telemetry to set priorities and make tradeoffs.
As a Customer Success Specialist (CSS), you are the strategic advisor for enterprise security executives, identity architects, and IT operations teams.
Compensation
The starting salary range posted for this position is $153,300.00 to $207,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Drive adoption, de-risk deployments, uncover expansion opportunities, and guide customers through critical milestones including Risk-Based Authentication, SSO/IdP integrations, and Zero Trust access.
Manage proactive adoption strategies and value realization across a portfolio of Fortune 500 accounts.
Partner with security architects to integrate Cisco Duo across hybrid environments, including Entra ID, Okta, and EHR systems.
Lead Executive Business Reviews (QBRs/EBRs) to demonstrate security ROI and identify architectural gaps.
Leverage AI and telemetry to analyze account health, surface risk, and accelerate time-to-value.
Requirements
Nice to have: healthcare (EPCS/EHR)
Nice to have: financial services
Nice to have: regulated compliance frameworks (FIPS, FedRAMP, HIPAA, PCI-DSS)
A technical leader accountable for the engineering, reliability, and operation of Amyris’s global IT infrastructure across networks, servers, endpoints, cybersecurity, knowledge management, and the service desk. The role combines hands-on technical leadership with leadership of internal IT teams and MSPs.
Compensation
The salary range for this role is $176,000 to $237,000.
Responsibilities
Own reliable, secure, and responsive IT operations delivered by internal teams and MSPs
Oversee service desk, endpoint, network, server, identity, collaboration, and knowledge-management operations
Drive continuous improvement via a data-driven approach
Lead major-incident response, including technical diagnosis and root-cause investigation
Maintain authoritative architecture, configuration, asset, and operational documentation
Lead security engineering for Mixpanel’s product and infrastructure, designing and implementing security features, managing risk, and driving secure practices across the organization.
As an ECM Platform Engineer, you will support enterprise content management platforms across on-premises and cloud environments. This role is responsible for the full platform lifecycle, including new initiatives, system enhancements, deployments, administration, troubleshooting, and production support.
Responsibilities
Provide L1/L2 support for IBM FileNet, Datacap, Content Navigator, and WebSphere applications.
Troubleshoot user issues related to login, document viewing, uploading, workflows, and integrations.
Monitor system health, performance, and availability across ECM and supporting platforms.
Perform routine health checks, basic configuration updates, and post-deployment validations.
Assist with authentication and security issues (Kerberos, SPNEGO, SSO, certificates).
Lead the design and implementation of an enterprise-grade archival solution on Platform 3 (Archon), covering end-to-end delivery from source discovery and retention-rule design to ETL build and operational handover.
Compensation
Max vendor rate 70-75/hr on w2
Responsibilities
Define end-to-end archival architecture on Platform 3 (Archon), including Archon Data Store (ADS), Archon ETL, and Archon Analyzer components.
Design Warm Archive, Cold Archive (de-identified), and Data Bunker tiers in line with retention, legal-hold, and WORM compliance requirements.
Translate business retention, privacy, and regulatory policies into archival rules, data classification, tier-mapping logic, and de-identification/tokenization strategies.
Produce reference architecture, data flow, integration, and security design artifacts aligned to the customer's System Security Plan (SSP).
Define retrieval patterns – predefined SQL/reports via the Archon UI, distributed query (Trino/Spark) and API-based access where required.
Own Newton’s daily IT operations and help employees work securely and effectively, managing devices, accounts, and business tools across Boston, NYC, and remote locations.
Locations (2)
Boston, Massachusetts, United States
New York City, New York, United States
Compensation
Salary range: $100,000-115,000 + Equity
Responsibilities
Provide responsive support for hardware, software, account access, and connectivity issues.
Own employee onboarding, offboarding, and role changes.
Stage, deploy, and maintain Macs.
Evaluate device management options against Newton’s needs.
Establish and manage SSO across supported business applications.
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