Engage with customers during the initial stages of their journey to ensure successful deployment, adoption, and value realization of the ThousandEyes platform.
Responsibilities
Deliver enablement, implementation, and optimization services
Act as a trusted technical advisor throughout the engagement
Plan and execute deployments
Configure monitoring
Document solutions
Requirements
Bachelor’s degree in computer science, engineering, information technology, or a related technical field
The primary focus of the position is on developing test automation using an established test automation framework for formal verification and validation of Ion software.
Responsibilities
Design and develop automated testing solutions and frameworks for Ion products, including GUI-focused automation.
Architect and maintain robust automation frameworks to support product quality and scalability
Develop, execute, and maintain robust automated test suites.
Collaborate closely with developers, UI/UX designers, and other software test team members, driving continuous improvements in our testing processes and results.
Influence and negotiate with software developers to deliver important interfaces between test automation and product software.
Applications Engineer responsible for supporting and developing new product and service solutions in an IC manufacturing environment, providing technical expertise and training to customers and internal teams.
Responsibilities
Escalation support
Contributes to service order actions and problem description clarification
Creates basic diagnostics requirements for one specific use case
Executes standard tasks and can lead part of the roll out of a new product or service
Creates knowledge sharing material for future reference
Provide escalation support for production application flows, ensuring operational stability and availability for internal and external stakeholders.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Analyze and troubleshoot production application flows to ensure end-to-end application and infrastructure service delivery supporting the firm's business operations
Enhance operational stability and availability through active participation in problem management
Monitor production environments for anomalies and address issues using standard observability tools
Support the escalation and communication of issues and solutions to business and technology stakeholders
Identify trends and assist in managing incidents, problems, and changes across full-stack technology systems, applications, and infrastructure
Lead and advise on enterprise-wide revenue cycle operations and financial performance improvement initiatives within a world-class hospital finance department.
Compensation
$90,000-$148,000/Annual
Responsibilities
Lead multiple project teams and large-scale value, client-focused efforts to identify, design, and implement opportunities to optimize revenue cycle processes
Collaborate with Revenue Cycle and Finance leaders to institute sustainable performance improvement mindset
Promote effective and efficient operations using defined measures for all components of revenue cycle operations
Establish policies and procedures and ensure standards of practice are consistent with regulatory agencies
Define and develop enterprise-wide revenue cycle learning & education
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