- Hybrid
- Full-time · Senior
- $204K–$321K per year
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey.
Compensation
For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00
Responsibilities
- Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure
- Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations
- Deliver tailored technical presentations, architectural diagrams, and demonstrations
- Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements
- Take accountability for a suitable solution deployment strategy
Requirements
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field
- Nice to have: LLM orchestration
- Nice to have: Retrieval‑Augmented Generation (RAG)
- Nice to have: model‑access controls
- Nice to have: PCI DSS
Skills
Benefits
- Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts