Responsible for managing acquired Rivian-branded inventory through reconditioning processes at both internal service locations and with third-party partners to ensure vehicle quality meets Rivian’s high standards.
Compensation
The salary range for this role is $71,900 to $90,100 for Georgia based applicants.
Responsibilities
Oversee the end-to-end process of vehicle reconditioning from acquisition through final quality assurance, ensuring consistent standards across all locations.
Coordinate inbound and outbound logistics for pre-owned vehicles, including transportation scheduling, carrier and yard communication, gate-in/gate-out processes, and aligning vehicle movements with reconditioning and sales priorities.
Coordinate with internal service locations and third-party partners to ensure effective reconditioning operations, including scheduling, capacity management, and resolving blockers.
Monitor and enforce quality standards throughout the reconditioning process, ensuring vehicles meet Rivian’s criteria for cosmetic, mechanical, software, and safety readiness.
Own follow-up with reconditioning vendors on quality issues, driving clear corrective actions, timelines, and verification steps to ensure vehicles consistently meet Rivian’s standards.
Requirements
Nice to have: fixed operations
Nice to have: electric vehicles
Nice to have: EV-specific systems (battery, software, charging etc)
Lead sales and delivery operations at the West Palm Beach showroom, driving performance, managing a high-impact team, and ensuring a best-in-class customer experience.
Compensation
The salary range for this role is $85,000 to $101,000 for Florida based applicants.
Responsibilities
Drive sales performance and execute strategic initiatives across the location
Own, track, and deliver on Key Performance Indicators (KPIs)
Ensure flawless execution of vehicle delivery process
Partner with Service, Vehicle Operations and other departments to recommend operational improvements
Optimize staffing model and design efficient schedules
Requirements
Bachelor's degree or equivalent relevant working experience
Nice to have: retail
Nice to have: sales
Nice to have: hospitality
Nice to have: experience in a direct-to-consumer business model
ITAD Operators are responsible for the identification, sorting, reconciliation, and de-manufacturing of IT assets in alignment with Sprout’s operational and environmental standards.
Responsibilities
Product Identification: Recognize and categorize IT assets and consumer electronics.
Material Handling: Safely transport materials across the site.
Organizing Stock: Keep workstations and stock areas organized.
De-Manufacturing: Disassemble IT assets into constituent parts for recycling or disposal.
As a Product Guide IV at Rivian, you are the face of the brand, cultivating strong connections with our community through memorable and engaging experiences.
Compensation
The hourly range for this role is $20 to $26.50 for Utah based applicants.
Responsibilities
Welcome, engage, and educate customers
Engage with Rivian customers and identify unique needs
Demonstrate commitment to commercial business objectives
Maintain strong knowledge of POS and CRM tools
Perform day to day operational duties
Requirements
High School Diploma, GED, or other recognized high school equivalency credential
Nice to have: Experience using POS and CRM software
Nice to have: Experience in automotive, clean energy solutions, field marketing, sales, education, or hospitality environment
Lead, coach and develop team members to provide efficient, compliant and high quality service to customers, manage KPIs, SLAs, and drive process improvements across multiple legacy systems.
Locations (2)
West Des Moines, Iowa, United States
Sioux Falls, South Dakota, United States
Compensation
USD $69,324.00 - USD $115,540.00 /Yr.
Responsibilities
Lead and develop team and individual KPIs, SLAs and goals
Attract and retain top talent
Partner with team members to focus on individual performance
Review and analyze systems, processes and data to improve workflow
Support and provide department level training
Requirements
Bachelor's Degree
Nice to have: Insurance industry experience
Nice to have: Prior management of KPIs, SLAs, planning and workforce management data
Sr. Remarketing Advisor, Pre-OwnedNewRivian Automotive · Atlanta, US
Warehouse AssociateNewSprout · Garland, US
Manager - Customer Service ProcessingNewSammons Financial Group · West Des Moines, US+1 more
Customer Sales & Service Rep INewSiteOne Landscape Supply · Plymouth, US