- Cambridge, Massachusetts, United States +2 more
- Hybrid
- Full-time · Associate
- $50K–$60K per year
- 2–3 years
Trip Specialist responsible for managing traveler inquiries, providing support via email, text, and phone, and enhancing customer experience for EF Ultimate Break tours.
Locations (3)
- Cambridge, Massachusetts, United States
- Boston, Massachusetts, United States
- Massachusetts, United States
Compensation
First-year on-target earnings of $50,000 with opportunity of some overtime and $5-10,000 bonus potential
Responsibilities
- Field calls and resolve traveler inquiries
- Maintain primary ownership of traveler cases
- Identify and implement opportunities to enhance customer experience
- Provide traveler support through email, text, and phone
- Collaborate with Tour Director community worldwide
Skills
Benefits
- Four weeks paid vacation first year
- Ten paid holidays
- Two floating holidays
- Exciting business travel opportunities
- 25% company match on 401(k)