- Paris
- 1+ years
Own customer issue resolution end to end and ensure distributors receive fast, reliable support in their day to day operations.
Compensation
including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical
Responsibilities
- Own customer issues from first contact through resolution across French and Spanish-speaking markets
- Build and deliver fast, reliable support workflows used by distributors in day-to-day operations
- Work through messy, time-sensitive issues (order errors, blocked accounts, product problems) to keep operations running smoothly
- Make decisions that directly impact customer satisfaction, retention, and order flow continuity
- Improve support quality by identifying patterns in recurring issues and driving root-cause fixes
Skills
Benefits
- equity
- competitive compensation
- health and wellbeing support
- sabbatical





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