- Marianna, Florida, United States
- On-site
- Full-time · Entry
- 0+ years
The Teller involves delivering exceptional client interactions, handling transactional needs, building client relationships, and supporting financial center operations while maintaining risk management standards.
Responsibilities
- Deliver exceptional client interactions that emphasize accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
- Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
- Respond to client servicing requests such as account maintenance and service charge inquiries, applying product and procedural knowledge to resolve issues quickly and effectively.
- Build, maintain, and grow client relationships through high-quality, personalized interactions, both in-person and via outbound phone calls.
- Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self-service adoption.
Requirements
- High School diploma or GED
- Nice to have: sales
- Nice to have: referral experience