Lead and develop a high-performing team in a high-volume retail and food service environment, ensuring guest satisfaction, operational excellence, and compliance with safety and brand standards.
Compensation
Base Pay: $17/hour
Estimated Annual Base Earnings: $42,800 (based on a 45-hour workweek, including overtime)
Bonus Opportunity: Performance-based bonuses with total annual earnings potential up to $60,000
Responsibilities
Lead & develop a high-performing team
Cultivate a guest-first culture
Mentor and support Shift Managers and team members
The Surveillance Manager oversees all surveillance operations within the casino, ensuring compliance with regulatory requirements, company policies, and industry best practices.
Compensation
Compensation: CAD $ 63,918-85,626/Yr.
Responsibilities
Lead the Surveillance team in monitoring gaming activity
Ensure compliance with AGCO regulations and applicable laws
Hire, motivate and retain staff
Develop performance objectives and support development opportunities
Maintain awareness of gaming operations and comply with security policies
Requirements
A University Degree or comparable working experience in related fields with strength in Criminology, Law or related fields
Account Manager responsible for driving customer adoption, retention, and value realization of IT and cybersecurity solutions.
Compensation
The compensation range for this position is determined by a combination of factors including skills, experience, qualifications, and geographic location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive programs designed to reward individual and organizational performance. We are committed to pay transparency and comply with all applicable pay transparency legislation.
Responsibilities
Drive customer adoption and engagement of services
Create and maintain customer value discussions quarterly
Complete Account Mapping Template and maintain relationships with key decision makers
Monitor systems, network and applications for security risks.
Work with information security team to plan and enforce security requirements
Report to management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
Participate, Investigate, support and document cybersecurity incidents and breaches.
Administer security tools to protect systems, networks and applications. This includes firewalls, Intrusion detections and prevention systems, security gateways etc.
The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times.
Locations (7)
North Bay, Ontario, Canada
Winnipeg, Manitoba, Canada
Thompson, Manitoba, Canada
Sioux Lookout, Ontario, Canada
Timmins, Ontario, Canada
Thunder Bay, Ontario, Canada
Responsibilities
Answer customer inquiries and complaints in person and on the phone regarding fares, flight schedules, routes and operational requirements with sound judgment, diplomacy and tact.
Compute costs of tickets and issue baggage receipts for customers; collect excess baggage fees and service charges and provide receipts for customers.
Balance and complete daily sales reports and submit to the accounting department including cash box float.
Assist customers/passengers at check-in counter or via telephone by following policies and procedures as they relate to customer service, e.g. booking flights, cargo inquiries, performing various admin duties, obtaining passenger information, issuing boarding passes and following appropriate baggage handling procedures at the check-in counter.
Provide flight crew with accurate manifest and paperwork.
Requirements
High school diploma or General Education Degree (GED) equivalent
Nice to have: Airline Reservation Software System
Nice to have: Indigenous and Cultural Awareness Training
The AM Supervisor is responsible for leading the morning dispatch operation, ensuring all delivery routes are staffed, dispatched on time, and executed safely and efficiently.
Compensation
Salary Range: $60,000 to $65,000
Responsibilities
Oversee daily morning dispatch and sort to ensure all routes depart on schedule.
Assign routes and adjust staffing based on daily volume and operational needs.
Supervise, coach, and support drivers and dispatch personnel.
Monitor route performance and resolve delivery issues and service exceptions.
Ensure compliance with company policies, safety standards, and transportation regulations.
Manager, SurveillanceNewHard Rock Hotel & Casino Ottawa · Ottawa, Canada
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