- Remote, Canada
- Remote
- Full-time
Reservations Agent handling inbound calls, bookings, and customer inquiries for Sandman Hotel Group and Sutton Place Hotels.
Compensation
competitive compensation package
Responsibilities
- Ensure inbound calls are answered professionally and courteously
- Utilize selling techniques to promote properties
- Complete reservations, reports, and email responses
- Interface reservations accurately into the system
- Respond to inquiries about hotels, rooms, rates, facilities and surrounding areas
Requirements
- Nice to have: hotel reservations experience
- Nice to have: front desk experience
- Nice to have: French language
- Nice to have: knowledge of booking engines like TravelClick, Opera Cloud