- Toronto, Ontario, Canada
- Hybrid
- Contract · Mid
- $50–$55 per hour
- 4–5 years
Lead UX/CX research for a gaming and lottery client’s digital experience team, conducting user interviews, usability testing, surveys, and journey mapping to inform product decisions.
Compensation
The pay range for this position is $50.00 - $55.00/hr.
Responsibilities
- Develop and execute research plans
- Conduct qualitative and quantitative UX/CX research
- Analyze user journeys and workflows
- Collaborate with product, design, and business stakeholders
- Synthesize findings into insights and recommendations
Requirements
- Nice to have: Dovetail
- Nice to have: UserTesting.com
- Nice to have: Qualtrics
- Nice to have: UserZoom
- Nice to have: Figma