Design experiences for AI agents and developers interacting with GWI’s MCP servers and APIs, contributing to the design system and developer-facing content.
Responsibilities
Take problems from discovery through to delivery, partnering with Product Managers, Engineers and Data teams
Design experiences around MCP servers and APIs, including onboarding, authentication, tool and endpoint discovery, error handling, usage and permissions
Design for agents and machines as well as people, working with Engineering on tools, schemas, naming and error messages
Use AI to speed up discovery, design and delivery, prototyping with working code and live APIs
Contribute to the design system, proposing, designing and documenting components and patterns
Design how people and AI agents get to GWI data, working in a cross-functional squad alongside Product and Engineering, focusing on agentic, API and MCP experiences.
Responsibilities
Taking problems from discovery through to delivery, partnering with Product Managers, Engineers and Data teams
Designing the experiences around our MCP servers and APIs (onboarding, authentication, tool and endpoint discovery, error handling, usage and permissions) and improving the workflows that take developers, analysts and AI agents to trusted data
Designing for agents and machines as well as people, working with Engineering on tools, schemas, naming and error messages so the machine-facing and human-facing sides feel like one product
Using AI to speed up discovery, design and delivery, and prototyping with working code and live APIs so ideas get tested early
Contributing to our design system: proposing, designing and documenting components and patterns, including agentic and API-led ones, and working with Engineering to implement them consistently
Design and develop intuitive digital banking experiences, applying user experience and interface design principles within ANZ’s Customer Experience & Design Center of Excellence.
Locations (2)
Auckland, Auckland, New Zealand
Wellington, Wellington, New Zealand
Responsibilities
Contribute to digital projects using UX and UI design skills
Use research and analytics to inform, prototype and validate design solutions
Create design artefacts aligned with digital design strategy and design systems
Apply inclusive design principles and accessibility across projects
Collaborate with partners and stakeholders to advance design initiatives
Concevoir des expériences utilisateurs fluides et performantes sur des parcours critiques (tunnels d’achat, souscription, onboarding) pour optimiser la conversion et fluidifier l’expérience utilisateur de bout en bout.
Responsibilities
Concevoir des expériences utilisateurs fluides et performantes sur des parcours critiques
Identifier les points de friction et proposer des solutions pour améliorer les taux de transformation (A/B tests, itérations, data analysis)
Participer activement aux phases de discovery : compréhension des besoins, analyse des comportements utilisateurs, définition des parcours cibles
Réaliser des prototypes haute fidélité et accompagner les équipes jusqu’à la mise en production
Travailler en étroite collaboration avec les Product Managers, développeurs et équipes data
Own the product vision, roadmap and backlog for Planned Maintenance System and Procurement modules of Signal ERP, shaping AI integration and ensuring alignment with fleet and technical teams.
Locations (2)
London, England, United Kingdom
Athens, Attica, Greece
Compensation
Generous compensation with additional performance incentives.
Responsibilities
Own product vision, roadmap and backlog for PMS and Procurement
Build deep understanding of fleet maintenance and purchasing practice through discovery
Define workflows and translate product needs into user stories
Shape AI assistance within modules
Drive delivery and remove blockers
Requirements
Bachelor’s or Master’s degree in Engineering, Computer Science, a technical or maritime field, or equivalent hands‑on experience
Nice to have: Experience with a PMS, purchasing or ship‑management system
Liderar el ciclo completo de investigación con personas usuarias, desde la identificación de necesidades, el diseño de los estudios y el trabajo de campo hasta la síntesis y comunicación de los aprendizajes.
Responsibilities
Identificar necesidades de investigación y formular objetivos, hipótesis y preguntas clave
Seleccionar metodologías cualitativas y cuantitativas y definir perfiles de participantes
Diseñar guías de entrevista, cuestionarios, pruebas y materiales de apoyo
Ejecutar trabajo de campo mediante entrevistas, observaciones, encuestas y pruebas
Procesar y analizar información cualitativa y cuantitativa para detectar necesidades y oportunidades
As a Service Designer at Infosys Consulting, you help our clients understand what their customers really need and turn those insights into services that work seamlessly across every touchpoint – digital and physical, frontstage and backstage. You make the entire customer journey smooth and enjoyable for users and successful for the business, driving satisfaction, retention and long-term growth.
Responsibilities
Define a service vision and CX strategy that delivers consistent, high-quality experiences across all channels and aligns with business objectives.
Translate business goals into service principles, experience goals and measurable KPIs (e.g. NPS, CSAT, CES, retention)
Map and re-orchestrate the service ecosystem along the customer life cycle using ecosystem maps and stakeholder maps
Develop service propositions and value propositions together with business owners
Define the roadmap of guidelines, trainings and key projects needed to realise the strategy
Requirements
Degree in Service Design, Interaction/UX Design, Design Management, Business, Psychology or a related field
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