Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Requirements
High School diploma or equivalent
Nice to have: Previous experience in a retail or customer service setting
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Compensation
$16.00 - $23.00
Responsibilities
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Support the pharmacy team in delivering operational and service excellence within a retail store, ensuring prescriptions are filled accurately and patients receive compassionate care.
Compensation
The typical pay range for this role is: $17.00 - $27.00
Responsibilities
Assist pharmacy team with prescription fulfillment
Follow SOPs and pharmacy workflow procedures
Provide patient care and immunization services
Maintain inventory and perform cycle counts
Travel to other stores in the market as needed
Requirements
High school diploma or equivalent
Nice to have: Previous experience as a Pharmacy Technician
Nice to have: Retail or medical customer service experience
Nice to have: Ability to work in multiple store locations
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Compensation
The typical pay range for this role is: $16.50 - $24.00
Responsibilities
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints