Lead end-to-end delivery of low-code AI solutions for Aircall customers, designing integrations, managing deployments, and driving adoption.
Compensation
$120,000 - $190,000 a year
This base range is not including a quarterly bonus (20 percent) and other benefits.
Responsibilities
Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture.
Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors.
Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements.
Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics.
Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope.
Lead the deployment, maintenance, and operation of private data networks worldwide, ensuring reliable, cost‑effective, and scalable network infrastructure.
Oversee and perform QA of installation technicians for the rack, stack, and installation of networking equipment.
Commission and test routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
Generate implementation plans and provide technical leadership and guidance during deployment activities.
Work closely with project management, network engineering and rest of the engineering team to identify in advance potential problems in network installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
Own network documentation, updating and maintaining network drawings and plans.
Requirements
Bachelor's degree in Network Engineering, Telecommunications, a related technical field, or equivalent practical experience
Nice to have: identifying recurring errors in deployment packages or specifications
Nice to have: driving feedback loops to improve design accuracy and operational efficiency
Support and enhance critical Retail and Branch Technology platforms while advancing engineering maturity through automation, reliability engineering, operational analytics, and continuous improvement initiatives.
Compensation
The pay range for this position is $116,400.00 - $194,000.00 Annual (USD).
Responsibilities
Provide technical support for branch technology platforms including Account Opening (PACE), Servicing (DASH, AKM), Teller (mTell), and related Retail applications.
Troubleshoot application, infrastructure, and operational issues affecting branch and back-office users.
Coordinate resolution efforts with application support, infrastructure, networking, endpoint engineering, and other technology teams.
Support branch lifecycle activities, including openings, consolidations, closures, and system configuration updates.
Create, maintain, and recertify knowledge articles and operational documentation.
Requirements
Combined minimum of 8 years higher education and/or work experience in systems design, management and/or architecture
Nice to have: monitoring and observability solutions
The Information Systems Security Engineer (ISSE), serving within the Product Security Team, supports the security of deployed products throughout their sustainment lifecycle. This position provides primary ownership of product security activities for assigned product(s), including information assurance artifact review and submission, security assessments, software baseline assessments, and the coordination of supporting technical evidence.
Provide advanced technical support for incidents and service requests that cannot be resolved at Level 1, including Microsoft 365, Intune, and enterprise applications.
Locations (2)
Chicago, Illinois, United States
Evanston, Illinois, United States
Compensation
California $45 to $50
Colorado $45 to $50
Connecticut $45 to $50
District of Columbia $45 to $50
Illinois $45 to $50
Maine $45 to $50
Maryland $45 to $50
Massachusetts $45 to $50
Minnesota $45 to $50
New York $45 to $50
New Jersey $45 to $50
Ohio $45 to $50
Virginia $45 to $50
Washington $45 to $50
Responsibilities
Investigate and resolve escalated incidents and service requests requiring advanced technical analysis across endpoints, Microsoft 365, identity, access, networking, remote access, and business applications.
Perform advanced Microsoft 365 administration for Exchange Online, shared mailboxes, delegation, distribution lists, Teams, SharePoint permissions, OneDrive, licenses, and related services.
Administer and troubleshoot Microsoft Intune, Windows Autopilot, JAMF, device enrollment, application deployment, endpoint configurations, compliance, remote lock or wipe, and approved endpoint actions.
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