The annual base pay for this position ranges from $64,028.80 - $96,043.20 USD annually. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles.
Responsibilities
Assess internal and third party supplier services against relevant Service Level Agreements (SLAs) and customer satisfaction requirements and lead periodic verifications of supplier counts in relation to consumption of services and associated invoicing
Manage service delivery processes including Service Level Management, Financial Management, Capacity Management, Availability Management and Continuity Management and ensure that service management tools and processes are implemented in accordance with AstraZeneca standards and procedures
Support key service processes, including Incident Management, Problem Management, Change Management, Knowledge Management and Release Management, ensuring that they are implemented and effective
Work collaboratively with Integrated assurance to support internal and external assurance activities
Support ongoing review of processes, procedures and SLAs, influencing modifications and enhancements of supplier services
Requirements
Bachelor’s degree in computer science, engineering, information technology, information systems, business, or related field
Nice to have: Experience leading delivery by team in a comparable regulated environment
Nice to have: Experience planning and managing resources and budgets
Nice to have: Strong communication and influence skills across technical and business stakeholders
Residential Dispatcher / Service Admin responsible for running day-to-day operations of the service department, ensuring technician efficiency, and handling administrative tasks.
Compensation
Starting at $20 per hour, DOE, hourly pay and performance incentives
Responsibilities
Daily Dispatch: Oversee the past, current, and future day schedule to assure all clients & technicians are adequately supplied and prepared for their jobs, ensure the upmost efficiency of technician routing & opportunity capture, work with a variety of other departments to assure smooth client handoff & tasks resolution.
Service Admin: Complete a variety of tasks necessary to allow the department to run efficiently and effectively, these items are largely “backend” without direct impact on the current days schedule.
Supervision: Supervise assigned technicians to assure they are adhering to company policies and procedures.
Team Collaboration: Work closely with technicians, leads, and other office personnel on a variety of collaborative matters.
Continued Education: Stay updated on industry best practices and participate in training sessions to enhance skills and knowledge in a variety of areas.
Manage store operations, drive financial success, build teams, and create a community meeting place.
Compensation
The typical hiring range for this role is between $59,400 - $78,450 CAD annually. Your base pay will reflect the market location and may vary based on your experience, skills, and internal equity. In addition to base pay, eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock grants.
Senior Demand Planner responsible for owning and supporting supply chain initiatives surrounding demand planning, inventory, and S&OP planning.
Compensation
Salary Range: $90,000 to $115,000
Responsibilities
Build, maintain, and update the monthly demand forecast at SKU, customer, and channel level across a 12–24-month horizon.
Work closely with sales, finance, and supply chain functions to have complete alignment on forecasts and outcome of the S&OP process.
Monitor KPIs and dashboards to provide comprehensive reports, analytics and visibility around S&OP process / planning performance to all cross-functional stakeholders.
Lead monthly demand review meetings with Sales, Marketing, Customer/Category teams, and Finance to gather business intelligence on promotions, pricing changes, distribution gains or losses, and new product launches.
Translate commercial inputs into forecast adjustments, documenting the assumptions behind every change.
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