The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.
Compensation
The anticipated salary for this position is $20.00 USD hourly.
Responsibilities
Review and Process orders via fax and electronic platforms
Make outbound calls to patients and referrals as needed
Utilize tools and resources to assist in order entry
Use full product knowledge of Byram therapies to service patients
Communicate effectively with patients, teammates healthcare professionals and sales team
Conduct home visits to perform oxygen, CPAP/BiPAP, and ventilation equipment setups and follow‑ups, educate patients and caregivers, assess patient needs, document care, and support hospital discharge requests.
Locations (3)
Hanover Park, Illinois, United States
Waukegan, Illinois, United States
Bolingbrook, Illinois, United States
Compensation
$36 - $40 per hour. Compensation offered may vary based on job-related factors such as experience, skills, education and location.
Responsibilities
Conduct home visits to perform oxygen, CPAP/BiPAP, and ventilation equipment setups and follow‑ups.
Educate patients and caregivers on equipment use, cleaning, troubleshooting, and maintenance.
Assess patient needs, document care delivered and escalate concerns appropriately.
Respond to hospital discharge requests and support patient needs.
The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes, educating patients and ensuring safe operation.
Compensation
The anticipated salary range for this position is $19.00–$23.00 per hour. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups
Deliver, set up, and pick up DME and supplies inside patient homes
Provide clear, compassionate, professional instruction on equipment use
Offer a high level of customer service and support to patients who may rely on this equipment for life‑sustaining needs
Load and unload equipment from the delivery vehicle
Licensed professionals responsible for verifying prescriptions and equipment settings to ensure prescribed therapy is prepared for delivery to patients in compliance with physician orders.
Compensation
The anticipated hourly range for this position is $30.00 - $35.00.
Responsibilities
Provides and operates PAP and BiPAP-S equipment.
Inspects and tests equipment to ensure proper operating condition.
Prepares and maintains a record for each patient, containing physician prescriptions, sleep study reviews, identification of contraindications, verification of settings, and equipment checks, in accordance with Apria’s clinical policies.
Enters accurate data on vendor compliance monitoring websites for certain respiratory equipment.
Consults with referring physicians regarding patient treatment, medical condition, and plan of care relative to the provision of prescribed medical equipment.
Requirements
Graduate of an accredited program for Respiratory Therapy, Licensed Practical Nursing or Registered Nursing
Must hold an active Respiratory Care Practitioner (RCP) license, Licensed Practical Nurse (LPN) license, or a Registered Nurse (RN) license in the state of practice
Nice to have: At least one year of related experience
Pay Range: $18.81 - $23.51 based on full-time equivalent
Responsibilities
Prepare and cook food for all regular and modified diet meals
Practice accepted HACCP food production and food handling principles
Review menus and prepare any food items that can be prepared in advance and store appropriately
Follow basic recipes and/or product directions for preparing, seasoning, cooking, tasting, carving and serving soups, meats, vegetables, desserts and other food items for consumption in eating establishments
Prepare foods by operating a variety of kitchen equipment to measure and mix ingredients, wash, peel, cut and shred fruits and vegetables, and trim and cut meat, poultry or fish for culinary use
This role maintains relationships and favorable contacts with current accounts.
Compensation
The anticipated hourly range for this position is $24- 27/hour. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location
Responsibilities
Acts as a single point of contact for a specific account.
Handles customer needs and complaints in a timely manner.
Consults with clients and referral sources on products and necessary equipment.
Obtains all documentation to be scanned and batched at the Branch.
Manages all follow-up functions with the account, post set-up.
The Respiratory Liaison serves as a central resource for patients, referral partners, and internal teams by coordinating patient care activities, processing orders, facilitating communication, and supporting market growth.
Compensation
The anticipated salary range for this position is $19.00-$22.00 hourly.
Responsibilities
Coordinate the patient’s journey from referral through order fulfillment, equipment delivery, education, and ongoing support.
Process patient orders and ensure all required documentation, authorizations, prescriptions, and insurance requirements are obtained accurately and in a timely manner.
Serve as a primary point of contact for patients, referral sources, providers, and internal teams, responding to inquiries and resolving issues promptly.
Manage inbound and outbound patient and referral partner communications to support service excellence and timely patient care.
Educate patients on equipment use, therapy adherence, safety practices, and healthcare benefit requirements.
Requirements
High School Diploma or GED
Nice to have: experience in a healthcare, medical equipment, patient services, or provider-facing environment
The Respiratory Liaison serves as a central resource for patients, referral partners, and internal teams by coordinating patient care activities, processing orders, facilitating communication, and supporting market growth.
Compensation
The anticipated salary range for this position is $19.00-$22.00 hourly.
Responsibilities
Coordinate the patient’s journey from referral through order fulfillment, equipment delivery, education, and ongoing support.
Process patient orders and ensure all required documentation, authorizations, prescriptions, and insurance requirements are obtained accurately and in a timely manner.
Serve as a primary point of contact for patients, referral sources, providers, and internal teams, responding to inquiries and resolving issues promptly.
Manage inbound and outbound patient and referral partner communications to support service excellence and timely patient care.
Educate patients on equipment use, therapy adherence, safety practices, and healthcare benefit requirements.
Requirements
High School Diploma or GED
Nice to have: Experience working in a healthcare, medical equipment, patient services, or provider-facing environment
The Delivery Technician is responsible for delivering durable medical equipment to Apria patients in the home.
Compensation
The anticipated salary range for this position is $20.00 - $23.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Pulls, packs, delivers and picks up medications, supplies and basic equipment.
May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services approved by state licensure limitations.
Loads and unloads durable medical and infusion equipment onto delivery vehicle.
Responds to emergency delivery calls as needed during regular business hours and on an on-call basis.
Completes necessary paperwork including daily delivery logs, pick-up and delivery forms and vehicle maintenance logs. Distributes paperwork to appropriate personnel.
CookNewTufts Medicine · Boston, US