Forward‑Deployed Banker responsible for driving product adoption and delivering value to financial services clients, engaging directly with investment professionals and collaborating with GTM and product teams.
Responsibilities
Partner with GTM teams to drive commercial outcomes
Leverage data‑driven insights to monitor client engagement and identify growth opportunities
Build and curate financial services use cases
Forge and maintain strong client relationships
Contribute to product development by translating client feedback
Requirements
Nice to have: experience with DCM, ECM, M&A, Leveraged Finance
Nice to have: knowledge of GenAI in financial services
Nice to have: experience with on‑site workshops, whiteboard sessions, multi‑call demos
As a Senior Customer Success Manager (Sr. CSM) at AlphaSense, you will be the strategic lead for our most complex and high-value accounts within the Corporate sector. You are responsible for navigating multi-million dollar global organizations and driving long-term ROI through technical group/individual training while ensuring company-wide adoption across multiple business units.
Responsibilities
Navigate and influence multiple business units and key power users across the world largest and most complex global organizations to drive renewals and expansion with Senior Leadership
Synthesize complex usage into actionable insights and design multi-quarter adoption roadmaps
Guide new clients through onboarding, training, and best-practice adoption
Independently lead sophisticated technical conversations regarding Managed Content Providers (MCP), APIs, and Large Language Models (LLMs) with technical stakeholders
Command virtual and in-person rooms with executive presence to drive adoption and link AlphaSense to specific Senior Leader business objectives
Requirements
Nice to have: competitive intelligence
Nice to have: business development
Nice to have: clinical and commercial strategy workflows
Own and expand relationships with most complex and high-value accounts within the Corporate Life Sciences sector, driving renewals, adoption, and growth within Fortune 1000 accounts.
Responsibilities
Forecast and maximize retention rate across your book of business
Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
Identify revenue at risk in order to best position the company to prevent churn
Collaborate with Account Executives to identify growth opportunities within the book of business
Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users
Requirements
Nice to have: Competitive intelligence
Nice to have: Business development
Nice to have: Clinical and commercial strategy workflows
Perform preventive maintenance and repairs of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors at the shop and on customer locations.
Compensation
Salary range: $19.50-$42/hr. Factors including past experience and location may affect final compensation rate.
Responsibilities
Practice safe job practices for repairing equipment
Use technology (laptops and tablets) comfortably
Travel to customer job sites to perform preventive maintenance and repairs of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors
Troubleshoot equipment failures at the shop and on customer locations, and handle the repairs
Work individually or with another technician(s) to set up and operate equipment at the shop and on customer sites
Requirements
High School diploma
Trade school certificate
Nice to have: EPA 608 certification
Nice to have: Experience in field service, maintenance and repair