Oversee and elevate a high-performing team of Support Specialists in the Kuala Lumpur office and the APJ region, driving operational rigor and hitting KPIs for customer satisfaction and ticket resolution.
Responsibilities
Manage day-to-day operations of the Columbus support team independently, ensuring the team consistently meets and exceeds KPIs for customer satisfaction, ticket resolution and response times.
Take end-to-end ownership of building and refining complex operational processes from the ground up.
Lead, mentor, and inspire a team of Support Specialists.
Serve as the primary escalation point for complex or sensitive customer issues.
Build an ingrained habit of data review and reporting, ranging from daily shift management to comprehensive monthly business reviews.
Support the compliance program for its registered fund platform, focusing on marketing review, regulatory oversight, compliance testing, and advising business partners on matters arising under the Investment Company Act of 1940 and Investment Advisers Act of 1940.
Compensation
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Responsibilities
Support the administration and enhancement of compliance programs for registered investment companies, including interval and closed-end funds.
Review registered fund filings, marketing materials, and client communications.
Perform compliance monitoring and testing under Sec. 206(4)-7 and applicable requirements under the Advisers Act and Investment Company Act.
Monitor compliance matters involving valuation, liquidity, affiliated transactions, custody, allocations, fees and expenses, and conflicts of interest.
Assist with regulatory risk assessments and updates to compliance policies and procedures.
Support the compliance program relating to ERISA, Department of Labor regulations, prohibited transaction exemptions, and QPAM requirements for registered investment advisers and retirement-plan clients.
Compensation
The base salary range for this role is $90,000 to $115,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Responsibilities
Support the development, maintenance, and enhancement of ERISA compliance policies, procedures, controls, and monitoring programs
Provide practical guidance regarding ERISA fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions
Support the firm’s ongoing compliance with the QPAM Exemption and related prohibited transaction exemption requirements
Administer QPAM monitoring and testing, including annual and periodic certifications
Support and enhance ERISA compliance programs for iCapital’s investment products and clients.
Compensation
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Responsibilities
Support the development, maintenance, and enhancement of ERISA compliance policies, procedures, controls, and monitoring programs
Provide practical guidance on ERISA fiduciary duties, plan-asset rules, prohibited transactions, and exemptions
Administer QPAM monitoring and testing, including annual and periodic certifications
Coordinate reviews of QPAM eligibility criteria
Maintain documentation evidencing compliance with QPAM conditions and regulatory requirements
Support the compliance program relating to ERISA, Department of Labor regulations, prohibited transaction exemptions, and QPAM requirements for registered investment advisers and retirement-plan clients.
Compensation
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Responsibilities
Support the development, maintenance, and enhancement of ERISA compliance policies, procedures, controls, and monitoring programs
Provide practical guidance regarding ERISA fiduciary duties, plan-asset rules, prohibited transactions, party-in-interest restrictions, and applicable exemptions
Support the firm’s ongoing compliance with the QPAM Exemption and related prohibited transaction exemption requirements
Administer QPAM monitoring and testing, including annual and periodic certifications
Partner Account Manager for Japan responsible for building, managing, and scaling strategic partnerships with System Integrators and resellers to accelerate adoption of Anthropic’s solutions in the Japanese enterprise market.
Compensation
We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Responsibilities
Develop and execute comprehensive business plans with System Integrators and key resellers
Build and maintain executive-level relationships within Japanese partner organizations
Own the full partner lifecycle from initial engagement through long-term strategic alignment
Plan and deliver partner-facing activities such as training sessions, email campaigns, webinars, and joint events
Negotiate and structure partnership agreements including technical integration terms, resale agreements, and revenue-sharing models
Requirements
Bachelor’s degree or an equivalent combination of education, training, and/or experience
A Production Cook is responsible for raw food prep, washing, cutting, cooking, cooling, labeling and portioning product for our Ready to Heat (RTH) business, while also owning documentation, counts, and tracking progress.
Compensation
Georgia Hourly Pay Range
$19.25—$19.25 USD
Responsibilities
Raw food prep, washing, cutting, cooking, cooling
Label packaging at the standard average rate
Submit progress made on activities throughout the day
Read and understand recipes
Cook food in ovens or tilt skillets
Requirements
HS Diploma preferred but not required
Nice to have: Production/warehouse environment experience
Own the technical vision for your systems, acting as the architect and tech lead for a specific domain like the claims system or underwriting platform.
Compensation
Our estimated pay range for this role is $190,000 to $240,000.
Responsibilities
Own the Technical Vision for Your Systems
Partner with a Technical Product Manager to break initiatives into projects and write high-level technical requirements
Run the technical review that gates each project
Set and maintain Counterpart's shared technical standards
Write code and build systems when required
Requirements
Nice to have: AI tools (Claude Code, Cursor, or similar)
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Engineering LeadNewCounterpart · Remote, Unknown