Senior Business Analyst II is a senior-level position that will work with one or more Business Units, supporting multiple complex assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. The role will predominately focus on gathering and analyzing work group data, defining current processes and requirements, researching best practices, and identifying and documenting process improvements and functional specifications.
Responsibilities
Builds up good working relationships with senior stakeholders
Develops a trusted advisor relationship with stakeholders through effective communication, and efficient quality execution on projects
Identifies return on investment, detailed tangible / intangible benefits, direct / indirect benefits, to support the argument to deliver or not deliver a change
Leads and supports peers in the creation of change impact assessments for small deliveries across single or multiple teams and is an advocate for change
Supports initial scope and objectives discussions, ensuring scope creep does not occur during delivery
Requirements
extensive experience as an IT business analyst within Insurance Domain (Must Have)
Design and build efficient physical schemas to integrate and model data from various source systems, develop business schemas, create visualizations, manage data flows, and support data accuracy and performance.
Responsibilities
Design and build efficient physical schemas to integrate and model data from various source systems
Develop and implement business schemas to provide users with ease-to-use high performance access to integrated data
Create compelling and insightful visualizations to communicate data effectively
Manage and transform data using data flows, including exploring, analysing, creating aggregated datasets, and implementing incremental processing
Connect to various data sources, both Oracle and non-Oracle, and integrate data for analysis
Lead product for Payoneer's Growth and Operations business systems within MIS (Enterprise Systems & Automation). This is a business-systems product role. You will own the “what” and the “why” behind the platforms our Growth, Sales, Onboarding and Customer Operations teams run every day, and turn business demand into roadmaps that deliver measurable results.
Responsibilities
Define and own the multi-year product vision and roadmap for Growth Solutions and Operations & Customer Experience, with one roadmap and one prioritized backlog per domain, anchored in business outcomes.
Partner with Growth, Sales, Customer Care and Operations leaders to discover needs, challenge requests, and translate them into clear requirements, business cases and success metrics before work reaches delivery.
Lead product direction for Salesforce and GTM capabilities, including sales automation, onboarding flows, account and partner management, and the integrations that connect them to Payoneer's core platforms.
Own one AI product roadmap for both organizations, leading AI agents and automation across chat, email and voice in Operations, and bringing AI into the sales and onboarding funnel in Growth.
Set the KPIs, adoption targets and ROI tracking for every major initiative (Resolution rate, cost per resolution, time to revenue, process cycle time, data quality) and report progress to senior leadership.
Requirements
Nice to have: Customer service and contact-center platforms experience
Nice to have: Experience in regulated environments
Epic Owner (Project Manager) – Digital Manufacturing Solutions
Senior masterdata consultant responsible for guiding and supporting the organization in master data management, conducting gap analyses, and advising on architecture, organization, and system support.
Responsibilities
Guide and support the organization with master data expertise
Contribute to mapping the current state against defined data capabilities
Analyze how master data is created, changed, distributed, and used across systems
Support the gap analysis between current state and target vision and develop recommendations
Advise on governance, ownership, data models and data flows for master data
Partner with business stakeholders and technology teams to identify opportunities where AI, automation, and data-driven solutions can improve processes, enhance customer experiences, and deliver measurable business value.
Responsibilities
Lead discovery workshops and stakeholder engagement activities to identify process improvement opportunities
Analyse current business processes, pain points, and future-state requirements
Translate business needs into user stories, requirements, process flows, and acceptance criteria
Partner with development and architecture teams to shape practical, scalable AI-enabled solutions
Support implementation, testing, adoption, and continuous improvement activities
Support customers with reporting and interface-related questions, providing second-line support via video calls and building expertise in Protime’s reporting tools and interface solutions.
Compensation
Annual base salary between €25000 and €35000 (based on experience).
Responsibilities
Provide second-line support to customers mainly through video calls regarding reports, integrations, imports, and exports
Build expertise in reporting tools and interface solutions
Analyse customer requests and translate needs into effective reporting solutions
Advise customers on optimizing reporting and data flows
Build strong relationships with customer contacts
Requirements
Bachelor’s or Master’s degree or equivalent experience
Help customers successfully deploy and scale Wiliot solutions in real-world environments. This role combines solution engineering, technical deployment, and customer collaboration.
Responsibilities
Lead the technical deployment of Wiliot solutions with enterprise customers
Translate customer workflows into technical solution architectures
Design and implement end‑to‑end solutions using the Wiliot platform
Build integrations, scripts, or prototypes for customer environments
Troubleshoot deployment challenges and ensure reliable production implementations
Responsible for administration, configuration, and support of a portfolio of SaaS business applications and processes as a maternity leave replacement.
Locations (2)
Israel
United States
Responsibilities
Own day-to-day administration, configuration, and support of SaaS business applications
Manage application access and user provisioning via Okta
Lead implementation projects and integrations
Work with business to collect requirements and design solutions
Handle IT application cases and troubleshoot issues
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