As a Customer Support Consultant, you are a primary point of contact for our B2B merchants — handling everything from onboarding questions to complex shipping escalations with speed and clarity.
Locations (2)
Lisbon, Lisbon, Portugal
Vale do Tejo, Portugal
Compensation
Salary — €2000
Responsibilities
Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through our platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability — every open ticket is a merchant waiting, and you treat it that way
Identify recurring pain points and escalate them with clear context, helping the team fix issues upstream rather than patch them repeatedly
Build deep product knowledge across our carrier ecosystem and integrations, becoming a go-to resource for your colleagues as well as customers
Requirements
Nice to have: Experience in a customer-facing role
As a Customer Support Consultant, you are a primary point of contact for our B2B merchants — handling everything from onboarding questions to complex shipping escalations with speed and clarity.
Locations (2)
Lisbon, Lisbon, Portugal
Vale do Tejo, Portugal
Compensation
Salary — €1900 - €2150 (14 installments)
Responsibilities
Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through our platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability
Identify recurring pain points and escalate them with clear context, helping the team fix issues upstream rather than patch them repeatedly
Build deep product knowledge across our carrier ecosystem and integrations
Lead the implementation of KinderCare's curriculum, coach and mentor teachers, create a safe learning environment, partner with parents and staff, and support center success.
Responsibilities
Lead the implementation of KinderCare's curriculum in a way that is consistent with the unique needs of each child
Lead, coach and mentor less experienced teachers in your classroom; model behaviors and provide feedback
Create a safe, nurturing environment where children can play and learn
Partner and connect with parents with a shared desire to provide the best care and education for their children
Support your center’s success; partner with center staff and leadership to achieve goals around enrollment, accreditation, and engagement
The manager is accountable for independently managing all activities of the Contract Review Team within the Legal Department, including overseeing teammates, handling complex contract reviews, and negotiations.
Responsibilities
Lead and manage contract review and negotiation function, including oversight of the Contract Review Team within the Legal Department.
Maintain a high level of confidentiality and discretion while handling contracts and confidential information.
Oversee contract frameworks including FARs/DFARs catalog.
Create, maintain, and update contract templates and playbooks.
Provide sample language aligned with evolving regulatory requirements.
Requirements
Juris Doctor (JD) degree
Admission to the bar in any US state
Nice to have: Texas bar admission
Nice to have: Two or more years of managerial experience
Deliver outstanding guest service experiences from check‑in to check‑out, acting as the primary point of contact for guests and ensuring their comfort and satisfaction.
Responsibilities
Greet and welcome guests upon arrival with a warm and professional demeanor
Assist with check‑in and check‑out procedures efficiently and accurately
Handle guest requests, inquiries, and complaints in a timely and courteous manner
Provide information on hotel facilities, services, and local attractions
Coordinate special guest requests such as room preferences and special occasions
Providing administrative support to the Housekeeping Department, handling clerical tasks, maintaining records, and coordinating guest requests across departments.
Responsibilities
Coordinate housekeeping requests: Receive, record, and follow up on guest requests, ensuring timely delivery of services and guest satisfaction.
Coordinate with Housekeeping, Front Office, Engineering, and other departments for smooth daily operations and prompt resolution.
Monitor room status: Maintain accurate room status updates in the hotel system and coordinate with the Housekeeping team to ensure rooms are ready on time.
Manage housekeeping records: Maintain accurate records of guest requests, lost and found items, maintenance issues, and daily housekeeping activities.
Handle guest inquiries and complaints: Respond professionally to guest inquiries and concerns.
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