Provide exceptional customer service and administrative support to patients, healthcare professionals, and external stakeholders in a centralized call center.
Responsibilities
Handle incoming calls from patients, healthcare providers, and external partners
Gather accurate information and respond to inquiries, appointment requests, and general questions
Route calls to appropriate departments or medical staff
Schedule patient appointments, consultations, and follow-up visits
Coordinate and manage the appointment calendar
Requirements
High school diploma or equivalent
Additional medical receptionist training or certification
Nice to have: Athena EMR experience
Nice to have: Spanish language proficiency
Nice to have: knowledge of medical terminology and procedures
The Account Executive will deliver essential communication solutions to small business clients, prospecting and new business sales within an assigned territory and guiding leads from first contact through final sale.
Responsibilities
Prospect and generate new business sales by engaging small businesses within your assigned sales territory
Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address each client’s communication requirements
Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
Maintain accurate records of sales activities, presentations and closed deals using required software and tools
Collaborate with other business groups to ensure seamless order execution and exceptional customer service
Requirements
Bachelor’s degree in business, marketing or related field, or equivalent years of experience
Nice to have: Business to business outside sales experience
The Sales Lead is responsible for supporting Management in promoting a customer and product-focused sales culture, focusing on great customer experience and maximum profitability.
Responsibilities
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving brand, performance, and behavior standards.
Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers.
Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines.
Maintains standards in merchandise handling, presentation, and loss prevention.
Provide exceptional client service and support to Financial Advisors and Private Wealth Advisors, managing client relationships, transactions, and administrative tasks.
Responsibilities
Support FA/PWA/team in cultivating and enhancing client relationships
Execute money movement transactions
Answer non-investment related client queries
Enter profile information and pre-fill account documentation
Provide exceptional client service and support to Financial Advisors and Private Wealth Advisors, managing client relationships, transactions, and administrative tasks.
Responsibilities
Support FA/PWA/team in cultivating and enhancing client relationships
Execute money movement transactions
Answer non-investment related client questions
Enter profile information and pre-fill account documentation
As a Customer Support Consultant, you are a primary point of contact for our B2B merchants — handling everything from onboarding questions to complex shipping escalations with speed and clarity.
Locations (2)
Lisbon, Lisbon, Portugal
Vale do Tejo, Portugal
Compensation
Salary — €2000
Responsibilities
Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through our platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability — every open ticket is a merchant waiting, and you treat it that way
Identify recurring pain points and escalate them with clear context, helping the team fix issues upstream rather than patch them repeatedly
Build deep product knowledge across our carrier ecosystem and integrations, becoming a go-to resource for your colleagues as well as customers
As a Customer Support Consultant, you are a primary point of contact for our B2B merchants — handling everything from onboarding questions to complex shipping escalations with speed and clarity.
Locations (2)
Lisbon, Lisbon, Portugal
Vale do Tejo, Portugal
Compensation
Salary — €1900 - €2150 (14 installments)
Responsibilities
Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through our platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability
Identify recurring pain points and escalate them with clear context, helping the team fix issues upstream rather than patch them repeatedly
Build deep product knowledge across our carrier ecosystem and integrations
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