Technical Support Specialist - Transport Automation
KUKA Group · Posted Nov 9, 2026
- Denver, Colorado, United States +1 more
- Hybrid
- Full-time
- $55K–$64K per year
- 2+ years
Provide technical support and basic issue resolution to Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic media.
Locations (2)
- Denver, Colorado, United States
- Westminster, Colorado, United States
Compensation
Salary range for this position is $55,000 - $64,000. Salary will be commensurate with experience and skillset.
Responsibilities
- Provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic media.
- Escalate pending support-related issues to various Swisslog departments for further analysis and resolution.
- Report escalated case updates and resolutions to appropriate stakeholders.
- Track requests in Salesforce and SAP.
- Read technical manuals, confer with users, and conduct diagnostics to investigate problems and provide technical support.