Triage and answer incoming phone lines, screen calls, and route them to the appropriate staff member or department while performing administrative support functions related to patient communication, referrals, and medical records.
Responsibilities
Triage and answer incoming calls
Screen calls to ensure they are transferred to the appropriate staff member
Take messages for the Medical Assistant when unavailable and create a task for follow-up
Create tasks for medication refill requests
Fax orders, Plans of Care, operative reports, and other documents as requested
Oversees daily onsite technology support operations across assigned Emory Healthcare locations, coordinating field services activities, supervising staff, and ensuring reliable IT support.
Responsibilities
Supervises daily IT Field Services operations across assigned Emory Healthcare locations
Provides coaching, guidance, and performance feedback to assigned staff
Coordinates staff schedules, assignments, and workload distribution
Serves as the first-level escalation point for technical issues and operational challenges
Monitors service delivery to ensure compliance with SLAs and KPIs
Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field
The Leasing Consultant works with the onsite management team to drive occupancy and rent growth by touring and building rapport with prospects and residents.
Compensation
The compensation for the position is: $18.70 - $22.00
Responsibilities
Generate interest in the community by touring the property with prospects
Drive the sale by highlighting the quality of the community and lifestyle of an apartment home
Assist prospects in qualifying for an apartment home by collecting information and initiating background checks
Ensure apartments are prepared for move-in
Deliver service to residents and maintain resident retention
Operates as a representative of the company by answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Compensation
The typical pay range for this role is: $17.00 - $28.46
Responsibilities
Answering and documenting all incoming contacts to determine their nature while responding to complex calls.
Ensures that every member is shown respect and kindness and that all questions are thoroughly answered to ensure a high level of customer satisfaction and loyalty.
Identifies and evaluates appropriate data to determine and implement the appropriate course of action to resolve the member and customer inquiries.
Follows established procedures to meet customer/member needs and successfully enhance the company's brand recognition and competitive advantage in the industry.
Communicates effectively with diverse work units and relevant organizational departments to ensure that issues are properly and quickly resolved.
Provide high quality, face-to-face IT services to students and staff based on one of the GBS campuses.
Compensation
£13,750 - £14,750
Responsibilities
Provide high quality, face-to-face IT services to students and staff based on one of the GBS campuses.
Provide technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
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