Greet customers immediately with a friendly and sincere welcome
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
Promote HEI Hotels and Resorts and brand marketing programs
Make appropriate selection of rooms based on guest needs
Customer Service Representatives deliver exceptional support to both new and existing members and providers by assisting with billing and claims inquiries, enrollment and eligibility verification, benefits inquiries, provider changes and provider searches, ID card requests, authorization status checks, CPT code lookups, pharmacy inquiries, transportation coordination, dental and vision benefits, general information requests, and managing grievances and appeals.
Compensation
Pay Rate: $15 per hour
Responsibilities
Handling a high volume of inbound calls for Healthcare Member and Provider inquiries
Maintaining awareness of the way performance and actions affect members
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians.
Compensation
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center’s scheduling and workflow.
Creates estimates and work orders, finalizes payments, follows all cash handling policies, and orders parts.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Provides routine patient care and support services in a pediatric intensive care unit, performing tasks such as ambulating, bathing, positioning, diet entry, and clerical duties.
Compensation
$18.00 - $23.50
Responsibilities
Provide safe and direct patient care including ambulating, bathing, positioning, and feeding
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