Lead Patient Service Specialist responsible for greeting patients, scheduling appointments, managing pre-registration, handling payments, and coordinating with physicians and nursing staff at Adventist HealthCare’s Outpatient Imaging center in Rockville, MD.
Compensation
Pay Range: $20.97 - $28.97
Responsibilities
Greet and direct patients for appointments, tests, referrals and information
Schedule patient appointments and test procedures using a computerized scheduling system
Obtain documents and verify patient demographic, financial and insurance information
Perform pre-registration activities and determine medical insurance coverage
Maintain patient appointment history and ensure accuracy
Requirements
High School Diploma
Associate degree preferred
Nice to have: Associate degree
Nice to have: one year patient scheduling
Nice to have: IDX patient scheduling/registration systems
Schedules surgical procedures for patients in a computerized scheduling system, ensuring accurate and complete information, order entry, communications, guest relations, medical record maintenance, and clerical duties.
Compensation
The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.
Responsibilities
Schedule procedures for patients in a computerized scheduling system
Obtain required information accurately and completely
Ensure correct patient and procedure are scheduled