- Dearborn, Michigan, United States
- On-site
- Full-time · Mid
- $72K–$162K per year
Leads management of prioritized cases (warranty, IQS, etc.) per the Single Agenda for Quality (SAQ) in partnership with Vehicle Function Groups (VFGs) and Functional Quality Managers, driving delivery of the throughput standard established for the performance cycle.
Compensation
This position is a salary grade 6 and ranges from $72,480-121,440. This position is a salary grade 7 and ranges from $84,480-141,360. This position is a salary grade 8 and ranges from $96,720-162,120.
Responsibilities
- Own delivery of overall throughput status and 'phase of problem solving' aging for Functional Units (VHE, EE&S, VE, Paint), working closely with the VFGs, Central Triage Team (CTT), and functional problem solvers to gather, analyze, and synthesize signals from IRIS and drive delivery through SIMPSN.
- Ensure proper focus on prioritized work per rubric for performance measurement window. Monitor when cases are breaching or imminently breaching aging targets.
- Facilitate enablers to mitigate and/or escalate within function.
- Accountable to ensure SAQ is properly scoped and that priorities are sufficiently addressing business needs.
- Accountable to ensure forward model-responsible cases are efficiently cascaded through the Long Lead PCA and Prevent Recurrence Action (PRA) processes.
Requirements
- Bachelors Degree in Engineering
- Sciences
- academic equivalent
- Nice to have: Master's Degree
- Nice to have: Black Belt certified