- Verrado, Arizona, United States
- On-site
- Full-time · Entry
- $19–$19 per hour
- 1+ years
Patient Services Representative responsible for enhancing patient experiences, answering phones, managing electronic medical records, and assisting with patient documentation.
Compensation
Starting from $19 per hour
Responsibilities
- Answer phone in prompt, courteous and helpful manner, screening, and routing calls
- Create phone note in the patient electronic medical record
- Provide information to patients
- Assist in indexing patient documents to the correct patient chart
- Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
Requirements
- High School diploma or GED
- Nice to have: EMR with ModMed experience
- Nice to have: Bilingual
- Nice to have: Contact Center experience
- Nice to have: Insurance plan knowledge