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1–2 jobs· newest first

Customer Support Consultant (Italian Speaker) - Remote from Lisbon
Sendcloud · Remote, Portugal
€2K–€2KRemote · Full-time
Customer Support Consultant (Spanish Speaker)
Sendcloud · Remote, Portugal
€2K–€2KRemote · Full-time

+10K new in the last hour

Customer Support Consultant (Italian Speaker) - Remote from Lisbon

Sendcloud · Posted Nov 2, 2026

Remote, Portugal
Remote
Full-time
€2K–€2K per month

Apply with RefersoAI Apply on careers page

Provide customer support for B2B merchants, handling onboarding, shipping escalations, and platform issues across calls, live chat, and tickets.

Compensation

Salary — €1900 - €2150 (14 installments)

Responsibilities

Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through our platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability — every open ticket is a merchant waiting, and you treat it that way
Identify recurring pain points and elevate them to help the team fix issues upstream
Build deep product knowledge across our carrier ecosystem and integrations, becoming a go-to resource for colleagues and customers

Skills

Italian English customer support multichannel queue management live chat ticketing shipping tracking returns platform functionality carrier ecosystem integrations digital tools

Benefits

Salary €1900-2150 per month
€2,000 learning budget
Daily meal card via Coverflex (€7.63/day, tax-free)
22 days paid vacation per year
Extra day off on birthday

See full job description

Customer Support Consultant (Spanish Speaker)

Sendcloud · Posted Oct 30, 2026

Remote, Portugal
Remote
Full-time
€2K–€2K per month

Apply with RefersoAI Apply on careers page

Provide B2B merchant support across calls, live chat, and tickets, resolving shipping, tracking, returns, and platform issues.

Compensation

€1900 - €2150 (14 installments)

Responsibilities

Support merchants across calls, live chat, and tickets — resolving issues related to shipping, tracking, returns, and platform functionality
Guide customers through the platform with confidence and clarity, translating technical complexity into practical next steps
Own your queue with urgency and accountability — every open ticket is a merchant waiting, and you treat it that way
Identify recurring pain points and escalate them with clear context, helping the team fix issues upstream rather than patch them repeatedly
Build deep product knowledge across our carrier ecosystem and integrations, becoming a go-to resource for your colleagues as well as customers

Skills

Spanish English customer support multichannel queue live chat ticketing

platform functionality

carrier ecosystem

Benefits

Salary — €1900 - €2150 (14 installments)
Learning budget €2,000
Daily meal card via Coverflex (€7.63/day, tax-free)
22 days of paid vacations per year
Extra day off on your birthday

See full job description