Bridge the gap between pre-sales agreement shaping and post-sales execution for AI accounts, ensuring solutions are shaped through adoption, rapid activation, and viable delivery.
Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
Requirements
Bachelor’s degree or equivalent practical experience
Lead technical consulting for Google’s video advertising and streaming partners, designing and implementing solutions across live streaming, VOD, CTV and broadcast environments.
Lead end-to-end video ad‑serving implementations and platform migrations to Google Ad Manager
Serve as primary technical consultant and trusted advisor to executive and engineering leadership at Google’s largest broadcast, streaming, and CTV partners across France and EMEA
Provide technical consultation across the partner life‑cycle, including building custom proofs of concept, validating streaming manifests and programmatic ad signals, and driving advanced root‑cause troubleshooting for high‑profile live events
Design and develop repeatable diagnostic tools, automated workflows, and scalable technical solutions that improve implementation velocity and unlock business growth across Google’s video publisher ecosystem
Lead technical deployment and support for Google Ads customers, translating requirements into scalable solutions and collaborating with cross‑functional teams.
Partner with regional product leads, Sales, and gTech Engagement Managers to assess customer marketing objectives, technical maturity, infrastructure, and first-party data management strategies.
Lead technical consultations and martech diagnostic sessions to uncover opportunities for custom solutions, ensuring designs respect industry-specific data constraints and business cycles.
Translate complex customer requirements into clear system architectures and technical specifications that prioritize scalability, reusability, and media activation.
Lead technical handovers to the engineering team by authoring high-quality, prototype-grounded Business/Product Requirement Documents aligned with the product roadmap.
Serve as the entry gatekeeper to the Engineering CoE.
Requirements
Bachelor’s degree or equivalent practical experience
Nice to have: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science
Nice to have: Experience with Google Ads, Google Marketing Platform products (e.g., SA360, DV360, GA4)
Nice to have: Experience with Google Cloud services
AI Outcome Customer EngineerNewGoogle · Frankfurt am Main, Germany+1 more