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1–1 jobs· newest first

Bilingual Medical Caller - Cardiology
Staffing for Doctors · Remote, Nicaragua+5 more
$6Remote · Contract

+10K new in the last hour

Bilingual Medical Caller - Cardiology

Staffing for Doctors · Posted Nov 9, 2026

Remote, Nicaragua +5 more
Remote
Contract
$6 per hour

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Bilingual Medical Call Center Virtual Assistant to support a high-volume healthcare practice using eClinicalWorks and 3CX VoIP.

Locations (6)

Nicaragua
Honduras
El Salvador
Ecuador
Guatemala
Colombia

Compensation

starting pay rate of $6 per hour depending on skillset and experience

Responsibilities

High-Volume Call Operations: Answer, triage, and route incoming patient calls efficiently using 3CX VoIP software while maintaining a target talk time of 2–3 minutes per call.
EMR Documentation & Communication: Create detailed telephone encounters in eClinicalWorks, document clinical inquiries accurately, and send real-time EMR messages to Medical Assistants and front-office staff.
Patient Support & Inquiry Handling: Address patient questions regarding appointments, office protocols, and general care navigation using precise medical terminology.
Fax Inbox Management: Monitor, organize, and route incoming digital faxes to appropriate departments, providers, or team members according to practice protocol.
Specialized Routing: rotate into dedicated operational focus areas (e.g., specialized call handling vs. dedicated fax processing).

Skills

Bilingual eClinicalWorks (eCW)U.S. healthcare call center experience medical terminology eClinicalWorks 3CX VoIP software

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