- United States
- 2+ years
Responsibilities
- Deliver exceptional customer service by understanding user needs and translating them into automated project solutions.
- Lead the planning, development, and implementation of reporting tools and metrics within Salesforce and Excel, with an emphasis on automating data collection and reporting processes.
- Manage Salesforce as the primary system administrator supporting 150+ users, ensuring system stability, scalability, and alignment with project goals.
- Handle routine administrative functions such as user management, reports, dashboards, and workflows, focusing on automating repetitive tasks to improve efficiency and reduce manual effort.
- Lead and participate in Salesforce projects including system audits, upgrades, and new feature rollouts, ensuring seamless integration and minimal disruption.