- Hyderabad, Telangana, India
- 5+ years
Lead self‑serve onboarding and activation for a SaaS/AI startup, driving lifecycle automation and customer success metrics.
Responsibilities
- Own onboarding for the entire self‑serve book
- Move Activated → Adopted conversion to 80% by day 28
- Own early retention and churn management
- Build automation behind onboarding
- Resolve onboarding issues end to end
