- Remote
- Remote
- Full-time
- 1+ years
Advocate for customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities.
Compensation
Competitive salary package & benefits
Responsibilities
- Work closely with the global support team to ensure technical issues are addressed and resolved promptly
- Identify, solve, elevate and advise customers on their questions and concerns
- Collaborate with AI tools in daily workflow
- Provide technical explanations to customers and internal stakeholders