- New York City, New York, United States
- On-site
- Full-time · Senior
- 5+ years
A foundational role focused on owning the enablement strategy for the North American Legal Engineering team, building knowledge systems, programs, and playbooks to turn expertise into repeatable performance.
Responsibilities
- Define the vision, roadmap, and success metrics for Legal Engineering enablement across onboarding, ramp, and ongoing development.
- Diagnose where Legal Engineers are slowed down, whether that is product depth, legal workflow fluency, or customer-facing skills, and prioritize programs against the metrics that matter.
- Build the knowledge management backbone for the team: a living library of playbooks, workflow templates, use-case guides, discovery and demo frameworks, and customer-ready examples.
- Set up the processes for capturing expertise from top performers and from customer engagements, curating it, keeping it current, and retiring what is stale.
- Establish taxonomy, ownership, and governance for team knowledge, including how it is tagged by practice area, customer segment, and sales stage.
Requirements
- Nice to have: Legal AI
- Nice to have: Document automation
- Nice to have: Technical onboarding
- Nice to have: Certification
- Nice to have: Customer-facing implementation