- Chennai, Tamil Nadu, India +2 more
- Full-time · Manager
- 7+ years
Lead and manage large teams across AML and crypto compliance operations, driving performance, workforce planning, and client delivery governance.
Locations (3)
- Chennai, Tamil Nadu, India
- Trivandrum, India
- Gurugram, Haryana, India
Responsibilities
- Lead and manage large teams (Analysts, QCs, TLs, Supervisors) across AML and crypto compliance operations
- Drive performance across key metrics: productivity, quality, utilization, and SLA adherence
- Own workforce planning, capacity management, and attrition control
- Conduct performance management, coaching, and capability-building initiatives
- Build a strong leadership pipeline through mentoring and succession planning