- Manager
Lead the development and execution of the Virtual Workspace AI and Automation strategy, driving innovation, productivity, operational excellence, and user experience improvements across enterprise digital workplace platforms.
Responsibilities
- Lead the development and execution of the Virtual Workspace AI and Automation strategy
- Establish and lead a team responsible for identifying, developing, and deploying AI-powered solutions that automate engineering, operational, and support processes across Citrix, Azure Virtual Desktop, Enterprise Browser, Endpoint, and related Virtual Workspace technologies
- Partner with engineering leaders, product managers, architects, operations teams, and business stakeholders to identify high-value AI use cases and develop scalable automation solutions that improve service quality, reduce operational costs, and accelerate delivery
- Develop AI-enabled capabilities leveraging Microsoft Copilot, Azure AI Services, Large Language Models (LLMs), agentic frameworks, machine learning technologies, and enterprise data platforms
- Drive adoption of software engineering and automation best practices, including API-driven automation, Infrastructure as Code (IaC), workflow orchestration, self-service capabilities, and intelligent remediation