- Mumbai, Maharashtra, India
- On-site
- Entry
Entry-level Networking Managed Services Engineer providing IT infrastructure support and incident resolution.
Responsibilities
- Provide managed services to ensure client IT infrastructure remains operational
- Proactively identify, investigate, and resolve technical incidents and problems
- Monitor client infrastructure and solutions to catch errors early
- Investigate first-line incidents and follow approved procedures for request fulfilment
- Provide telephonic, ITSM ticket or chat support
Requirements
- Bachelor's degree in information technology/computing or equivalent experience