The Network Administrator II is responsible for supporting and maintaining enterprise network infrastructure through incident resolution, request fulfillment, and standard project work.
Responsibilities
Receive, triage, and resolve Tier 1 and Tier 2 network incidents, escalating to engineers as required.
Respond to network service requests, fulfilling standard configuration requests or routing non‑standard items to engineering.
Use ServiceNow and Azure DevOps (ADO) daily to manage, track, and document incidents, requests, and project tasks.
Perform network monitoring, troubleshooting, and diagnostics, including packet captures and the use of standard network analysis tools.
Support end users with connectivity issues, ensuring high‑quality customer service and timely resolution.
Requirements
Bachelor’s degree in Information Systems, Computer Science, or related field—or equivalent experience.
The Lead Network Engineer serves as the technical leader for network infrastructure and connectivity services across the enterprise, combining advanced architecture with team leadership and mentoring.
Responsibilities
Provide coaching, mentoring, performance feedback, and professional development guidance to network engineers
Perform annual performance reviews in partnership with management
Serve as the technical leader for the network engineering function, providing architectural oversight and technical direction
Partner with management to improve operational processes, prioritize work, refine backlogs, and align resource assignments
Evaluate networking technologies, vendors, and service providers
Requirements
Bachelor’s degree in information technology, or related field
Lead the design, implementation, optimization, and support of CLA's enterprise network infrastructure across office, datacenter, and cloud environments
Compensation
The compensation range for this position in Minnesota is: $89,000.00 – $153,000.00
Responsibilities
Lead the design, implementation, optimization, and support of CLA's enterprise network infrastructure across office, datacenter, and cloud environments
Provide technical leadership for routing, switching, wireless, SD-WAN, and network security initiatives
Administer and support Cisco networking technologies including Catalyst, Nexus, Meraki, and related platforms
Design and manage enterprise WAN, LAN, WLAN, VPN, and internet connectivity solutions
Support and optimize Microsoft Azure networking services, including ExpressRoute, Virtual Networks (VNets), Virtual WAN, DNS, and hybrid cloud connectivity
Provide post‑sales technical support for Prisma SD‑WAN, troubleshooting complex networking issues and collaborating with Engineering and Product teams.
Compensation
$117,000.00 - $189,200.00/yr
Responsibilities
Provide post‑sales technical support for Prisma SD‑WAN via phone, email, and web
Own and drive complex or high‑impact customer issues, including escalation scenarios, until resolution
Troubleshoot networking issues across SD‑WAN environments, including routing behavior, tunnel stability, and traffic flow
Investigate issues using logs, packet captures, and system‑level diagnostics
Reproduce customer issues when needed and work with Engineering to validate and escalate defects
Principal Technical Marketing Engineer serving as the technical face of NGFW and Quantum Security strategy, acting as a bridge between Engineering, Product Management, Sales, and the field to translate complex concepts into narratives, demos, and enablement programs.
Responsibilities
Develop high-impact whitepapers, architecture diagrams, video demos, and technical articles on Next-Gen Firewall architecture, Quantum Security, and advanced threat prevention.
Document technical concepts, including best practices for PA-Series hardware firewall deployments, security policy optimization, and Quantum Security implementation.
Develop and maintain premier demo environments showcasing NGFW and Quantum Security efficacy, including automated deployment scripts and reusable assets.
Design and execute enterprise-specific threat simulations, including APTs, ransomware, and zero-day exploits, to demonstrate ML-powered prevention and Quantum threat intelligence.
Lead enterprise Executive Briefings (EBCs), positioning Palo Alto Networks NGFW and Quantum Security solutions against evolving threats.
As a Senior Technical Engineer for SASE & SD-WAN, you will be a key technical resource responsible for the architecture, deployment, and optimization of our global network fabric, bridging the gap between traditional networking and cloud-native security.
Responsibilities
Lead the architecture and design of global SD-WAN overlays and Secure Access Service Edge (SASE) integrations, including ZTNA, CASB, and SWG.
Orchestrate the migration from legacy MPLS/VPN architectures to agile, software-defined solutions, ensuring minimal disruption.
Proactively collaborate with security teams to implement and enforce Zero Trust principles across the wide area network.
Act as the final point of escalation for complex network outages, applying advanced problem-solving to identify root causes and provide practical solutions.
Analyze traffic patterns and application performance to fine-tune Forward Error Correction (FEC) and Quality of Service (QoS) policies for optimal user experience.
The Senior Technical Support Engineer will directly engage with key customers to resolve complex post-sales concerns, conducting evaluations of multifaceted situations and data to determine effective technical methods.
Responsibilities
Directly engage with key customers to resolve complex post-sales concerns
Conduct thorough evaluations of multifaceted situations and data using critical thinking
Cultivate relationships with key contacts outside the area of specialization to address challenging technical issues
Articulate intricate technical concepts to both technical and non-technical stakeholders
Participate in technical discussions within cross-functional teams