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HR Shared Services Intern

IFS · Posted Nov 4, 2026

Colombo, Western Province, Sri Lanka
Hybrid
Internship · Intern
0–1 years

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The HR Shared Services Intern supports HR administration, processes employee life cycle events, and provides first‑line support for HRIS queries across IFS offices worldwide.

Responsibilities

Support HR administration on document handling related to employee life cycle ensuring all end to end processes are followed according to company processes.
Use IFS Thor (Cloud) to update employee records following standard operating procedures.
Respond to and act upon tickets in Assyst (ticketing system) in line with agreed procedures sent from in‑country HR teams/Managers.
Act as first‑line support to employees regarding IFS Thor (Cloud) queries and provide a best‑in‑class customer experience by investigating and resolving errors quickly and efficiently.
Assist HR teams in promptly correcting data inaccuracies, e.g. incorrect reporting lines.

Requirements

Undergraduate or graduate degree in Human Resources discipline
Nice to have: Previous internship experience in IT industry/Shared Services

Skills

HRIS systems IFS Thor (Cloud)Assyst ticketing system Assyst

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