- Roseville, California, United States
- $29–$42 per hour
- 2+ years
Advanced technical resource providing high‑quality end‑user support across multiple communication channels and manufacturing facilities.
Compensation
Base Pay Range Per Hour: $29.00 – $42.00
Responsibilities
- Diagnose and resolve advanced technical incidents
- Coordinate and respond to incoming IT Service Requests across multiple real‑time intake channels
- Coordinate new PC builds/break fixes/deployments for production lines and end users
- Maintain inventory of laptops, desktops, and other personal computer devices
- Assist with other IT projects as needed
Requirements
- AA degree
- Nice to have: Microsoft and ITIL Foundation Certifications
- Nice to have: Experience with ServiceNow
- Nice to have: Experience in a manufacturing environment
- Nice to have: Experience in medical device, pharmaceutical, biotech, or other regulated industry