Deliver technical expertise, service and support to Nakilat owned and managed vessels to meet the needs of the company for a safe and efficient operation.
Responsibilities
Provide e-mail and phone advice to vessels on all problems concerning onboard computer systems, hardware and software
Provide solutions to Fleet and SHEQ divisions as per IMO and class of registry’s rules and regulations
Monitor fleet applications and relevant servers for seamless data transmission to and from the vessel and office
Provide technical support and liaise with service providers for radio communication equipment onboard
Provide technical support to vessels audio, video and entertainment system
Requirements
Bachelor’s degree in Computer Science, Computer Engineering or any related field
Nice to have: Cisco Certified Network Associate (CCNA) certificate
Support customers using Final Draft software and related products.
Compensation
The compensation range for this position is: $20.00 - $27.00 per hour.
Responsibilities
Respond to and resolve customer tickets and live chats in Zendesk for Final Draft 13, 12, and 11 desktop software (Mac and Windows), the Final Draft Go apps for iOS and Android, and the Final Draft Cloud SaaS app, aiming to resolve on first contact
Gather information about problematic or unexpected program behavior, identify the cause, and provide a solution or hands‑on guidance
Troubleshoot software, file, account, licensing, and operating system issues affecting Final Draft, including sign‑in, activation, and collaboration sessions
Support enterprise and education license holders and industry professionals with instruction on use, best practices, and production workflows
Collect reproduction steps and troubleshooting data, and elevate defects to Engineering through Jira with clear priority and customer impact
Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining and monitoring corporate telephony system, largely based on Microsoft Teams ecosystem.
Compensation
Bill Rate: $28.60
Responsibilities
Support administration and 24x7 delivery of telecom services in an enterprise scale environment.
Manage break/fix work and customer requests related to telephone services, including equipment deployment and servicing
Face to Face – Customer communications
VoIP phones / Analog Phones
Microsoft Teams calling and meetings
Requirements
Information Systems
Computer Engineering
IT support experience
Nice to have: Industrial or manufacturing industry experience
Senior Systems Administrator responsible for managing and optimizing Microsoft 365, Azure, and other cloud and on-premises systems for a multi-site healthcare organization.
Responsibilities
Administration and optimization of Microsoft 365, Entra ID, Azure, Defender, Purview, Intune, and Autopilot
Live a cloud native life with Ubiquiti Unifi sites, Entra joined devices, and RMM through Atera and Splashtop / Rustdesk
Support a technology environment spanning Azure, AWS EC2, SQL Server, and eClinicalWorks systems
Provide configuration and updates to core SaaS systems: ActiveCampaign, Dialpad, Monday.com, DataWatch/PDK/Avigilon, WordPress
Automate provisioning, reporting, support, and administrative workflows using PowerShell, Power Automate, Microsoft Graph, REST APIs, Python, and SQL
IT Operations Engineers provide first line technical support to end users and ensure that everyone at Applied is able to use technology as productively as possible. In addition to technical support, IT Operations handles user onboarding and offboarding.
base salary range for this full-time position in the location listed is: $85,000 - $110,000 USD annually
Responsibilities
Design and build out a scalable IT infrastructure for a rapidly growing organization
Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support, escalating more complex requests to senior staff members
Provide technical assistance and support for issues related to computer systems, networks, software, and hardware
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