Sr. Technical Account Manager - Media Specialist, Strategic Industries
Amazon · Posted Nov 6, 2026
- Calgary, Alberta, Canada
- On-site
- Full-time · Senior
- CA$126K–CA$210K per year
- 5+ years
Senior Media Specialist Technical Account Manager responsible for deploying and supporting media solutions across AWS Elemental products and CloudFront, ensuring long-term operational health and customer success.
Compensation
CAN, AB, Calgary - 126,000.00 - 210,400.00 CAD annually
Responsibilities
- Complete onboarding and off-boarding of key customers
- Own customer health dashboards for media workflows
- Define detailed customer project requirements and scope feature tickets
- Interface with customer project managers and technical owners to understand requirements and deliver product releases
- Collaborate with Product Managers to prioritize customer requirements
Requirements
- Nice to have: 24x7 operational services
- Nice to have: internal enterprise or external customer-facing environment as a technical lead