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GCS Client Experience Specialist

Konica Minolta Business Solutions, U.S.A., Inc. · Posted Nov 3, 2026

Nashville, Tennessee, United States
4+ years

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Act as a trusted advisor to clients by guiding them through Konica Minolta’s Managed Service Delivery methodologies and best practices, and manage client engagement, project coordination, and support operations.

Responsibilities

Guide clients through Managed Service Delivery methodologies
Participate in client discovery sessions to capture requirements
Collaborate with clients & internal teams to define support roles
Serve as primary point of contact for high-profile managed accounts
Drive onboarding and deployment for enterprise, national, and global accounts

Requirements

High school or equivalent
BS or BA preferred

Skills

communication customer service project coordination networking knowledge troubleshooting Microsoft Office Access/SQL Word

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GCS Client Experience Specialist

Responsibilities

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