Responsible for all activities related to I2C domain within Finance & Accounting, including reconciliation, posting, follow‑ups, compliance, reporting, attendance, coaching, and stakeholder relationships.
Responsibilities
Reconcile the agent account as per remittance provided by the account current agent
Post the amount on policy bill lines received from Agent for policy premium
Follow up with the agent on delinquent items and for the amount lying in suspense account
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Provide relevant process reports on a timely basis
Manage complex customer accounts and drive timely collection of outstanding balances, resolve payment disputes, oversee cash application, perform account reconciliations, analyze aging reports, collaborate with customers and cross-functional teams, support process improvements, compliance, and internal controls, provide guidance and training to junior team members.
Responsibilities
Manage complex customer accounts and drive timely collection of outstanding balances
Review and resolve escalated payment disputes, deductions, and account issues
Oversee accurate and timely cash application activities
Perform account reconciliations and support month-end closing processes
Analyze aging reports and recommend actions to reduce overdue receivables
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business.
Cash Application Allocating payments in accordance with customer remittances.
Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets.
Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain.
Responsible for all activities related to I2C domain, including reconciliation, posting, follow‑ups, compliance, reporting, attendance, coaching, and process improvement.
Responsibilities
Reconcile the agent account as per remittance provided by the account current agent
Post the amount on policy bill lines received from Agent for policy premium
Follow up with the agent on delinquent items and for the amount lying in suspense account
Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Provide relevant process reports on a timely basis