The Correspondence Analyst creates consistent and compelling user experiences across all communication channels, including email, SMS, and print, focusing on customer and client correspondence modernization, digitization, and automation.
Salary range: $100,000 - $130,000
- Gather and organize business needs for key portfolio initiatives
- Coordinate acceptance of portfolio initiatives and define "definition of done"
- Support correspondence modernization and rationalization initiatives
- Partner with business and technology teams to advance correspondence capabilities
- Manage the end-to-end forms process
- Bachelor’s degree in business, health management, or a related field.
- full package of benefits
- leave programs
- adoption assistance
- student loan repayment programs
Senior Associate, Correspondence AnalystNewNew York Life Insurance Co · Remote, US