A retail-focused role centered on selling wireless technology, providing personalized service, and solving customer challenges within an Experience Store.
Compensation
Hourly Base Pay: $29.00. Annualized Incentive Target: $7,200. Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Recommend products, services, and technology based on customer needs while contributing to store sales goals
Resolve customer questions and technical challenges using advanced systems, digital tools, and specialized support teams
Build knowledge of T-Mobile products and services through ongoing training and hands-on experience
Collaborate with teammates to share expertise, improve customer experiences, and achieve store goals
Bring ideas, take initiative, and help create a store experience customers remember
Senior Mobile Expert, Bilingual will bring sales experience and customer‑first approach to T‑Mobile Experience Stores, recommending products, resolving technical challenges, and driving store sales goals.
Compensation
Hourly Base Pay: $30.00
Annualized Incentive Target: $7,200
Responsibilities
Recommend products, services, and technology based on customer needs while contributing to store sales goals.
Resolve customer questions and technical challenges using advanced systems, digital tools, and specialized support teams.
Build knowledge of T‑Mobile products and services through ongoing training and hands‑on experience.
Collaborate with teammates to share expertise, improve customer experiences, and achieve store goals.
Requirements
High school diploma or GED
Nice to have: experience recommending products and services
Nice to have: resolving complex customer concerns
Nice to have: working with mobile technology and consumer electronics
Senior Mobile Expert responsible for sales, customer service, and technical support in T-Mobile Experience Stores.
Compensation
Hourly Base Pay: $34.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Recommend products, services, and technology based on customer needs while contributing to store sales goals.
Resolve customer questions and technical challenges using advanced systems, digital tools, and specialized support teams.
Build knowledge of T-Mobile products and services through ongoing training and hands‑on experience.
Collaborate with teammates to share expertise, improve customer experiences, and achieve store goals.
Requirements
High school diploma or GED
Nice to have: at least one year of experience in retail sales
A Senior Mobile Expert plays a key role in bringing the retail experience to life, using proven sales skills and technology passion to turn challenges into great experiences.
Compensation
Hourly Base Pay: $34.00. Annualized Incentive Target: $7,200. Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Recommend products, services, and technology based on customer needs while contributing to store sales goals.
Resolve customer questions and technical challenges using advanced systems, digital tools, and specialized support teams.
Build knowledge of T-Mobile products and services through ongoing training and hands-on experience.
Collaborate with teammates to share expertise, improve customer experiences, and achieve store goals.
Bring ideas, take initiative, and help create a store experience.