- Santa Clara, California, United States
- Hybrid
- Full-time · Staff
- $190K–$334K per year
- 10+ years
The Forward Deployed Engineer, Voice AI Agent Engineering designs, builds, ships, and operates voice AI agents whose core behavior is model-driven rather than explicitly authored — conversational and agentic experiences that interpret caller intent over a live audio channel.
Compensation
base pay of $190,900 - $334,100, plus equity (when applicable)
Responsibilities
- Build voice AI agents. Design and ship agentic voice applications — intent interpretation, multi-step reasoning, tool invocation, and action on the caller's behalf.
- Design AI-driven autonomous voice workflows. Decompose call flows and business processes into the steps and decision points a voice agent can execute.
- Engineer for what voice demands. Build experiences that hold context across turns, manage barge-in and interruption, recover gracefully from speech-recognition error.
- Author and maintain voice agent instructions. Write, structure, and version the system instructions, role definitions, tool descriptions, guardrails, and escalation rules.
- Engineer prompts for reliability rather than demo quality. Iterate prompts against measured call outcomes: task decomposition, golden call transcripts, structured output schemas.
Requirements
- Bachelor's degree in Computer Science
- Bachelor's degree in Software Engineering
- related technical field
- Nice to have: Advanced degrees
- Nice to have: Certifications