Drive the development, maintenance, and ongoing refinement of the company’s enterprise architecture strategy, standards, principles, and technology roadmaps across applications, data, infrastructure, cloud, integration, and security.
Compensation
Base Salary Range USD $150,674.69 - USD $195,950.45 /Yr.
Responsibilities
Develop and maintain enterprise architecture frameworks, standards, principles, patterns, and roadmaps across applications, data, infrastructure, integration, cloud, and security.
Partner with business and technology stakeholders to align architecture recommendations with business objectives, transformation initiatives, regulatory expectations, and current and future business needs.
Evaluate and recommend technologies, platforms, and vendors, including Salesforce, CCaaS platforms, cloud services, integration tools, and other enterprise systems, to support business needs and enterprise architecture strategy.
Analyze enterprise business drivers, technology trends, and market changes to assess potential impact and recommend appropriate architecture direction.
Serve as a subject matter expert for enterprise architecture, advising leaders and stakeholders on technology capabilities, solution design, modernization, interoperability, and platform strategy.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
Nice to have: Master’s degree in Computer Science, Information Systems, or related field
Nice to have: Financial services experience, including lending and loan origination ecosystems
Nice to have: Hands-on experience with Salesforce platforms (e.g., Sales Cloud, Service Cloud, Financial Services Cloud)
Nice to have: Experience integrating Salesforce, loan origination systems (LOS), and CCaaS platforms
Drive the development, maintenance, and ongoing refinement of the company’s enterprise architecture strategy, standards, principles, and technology roadmaps across applications, data, infrastructure, cloud, integration, and security.
Compensation
Base Salary Range
USD $150,674.69 - USD $195,950.45 /Yr.
Responsibilities
Develop and maintain enterprise architecture frameworks, standards, principles, patterns, and roadmaps across applications, data, infrastructure, integration, cloud, and security.
Partner with business and technology stakeholders to align architecture recommendations with business objectives, transformation initiatives, regulatory expectations, and current and future business needs.
Evaluate and recommend technologies, platforms, and vendors, including Salesforce, CCaaS platforms, cloud services, integration tools, and other enterprise systems, to support business needs and enterprise architecture strategy.
Analyze enterprise business drivers, technology trends, and market changes to assess potential impact and recommend appropriate architecture direction.
Serve as a subject matter expert for enterprise architecture, advising leaders and stakeholders on technology capabilities, solution design, modernization, interoperability, and platform strategy.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or related field
Nice to have: Master’s degree in Computer Science, Information Systems, or related field
The Access Informaticist – Care Navigation serves as a key liaison between operational, clinical, and technical teams to optimize and maintain information systems that support patient access, communication, and care coordination. This non-clinical role focuses on improving interoperability between digital tools, contact center technologies, and enterprise health systems to ensure seamless data exchange and efficient workflows.
Responsibilities
Support implementation, testing, and optimization of voice and digital communication technology used in patient access and clinical operations, ensuring effective interoperability and data exchange between systems.
Coordinate intake and evaluation of new digital tools, system features, and technology initiatives in collaboration with clinical and operational stakeholders.
Serve as a liaison between operational teams, IT, and vendors to resolve system issues and ensure alignment with patient access workflows.
Analyze and translate operational needs into system requirements and configurations that enhance access efficiency and patient communication.
Participate in system build, workflow mapping, and testing to ensure data integrity and interoperability across connected platforms.
Requirements
Bachelor’s degree in Health Informatics
Healthcare Administration
Information Systems
or related field
Nice to have: Epic applications (Cheers, Hello World)
Senior Solutions Architect to provide client-side architecture leadership for a large-scale customer transformation program involving SAP Service Cloud, NICE CXone, and legacy systems.
Locations (2)
Merrillville, Indiana, United States
Columbus, Ohio, United States
Responsibilities
Own and maintain the solution architecture across SAP Service Cloud, NICE CXone, legacy CIS, and related systems
Define and govern the end-to-end integration architecture across CRM, CCaaS, customer information systems, and middleware
Establish and chair Architecture Review Boards and Design Authority forums
Ensure solution designs align with enterprise architecture standards and utility-sector requirements
Enforce architecture governance by ensuring delivery teams do not deviate from approved designs
Telecom Engineer provides engineering support and consultation for the design, development, and implementation of technical solutions within the company’s telephony and contact center telecommunications environments.
Responsibilities
Analyze existing and proposed telephony and contact center telecommunication environments and applications
Provide advanced level infrastructure support and testing for system patching, hardening, and hardware/software upgrades
Maintain high level understanding of the company’s applications, telecommunications and data system integration
Interact with vendors to locate opportunities and improvements and drive resolution
Support the telecommunications infrastructure team 24x7 to minimize impacts of incidents, changes, upgrades, and installs
Requirements
Bachelor’s degree in computer information systems, Telecommunications, or related technical field
Nice to have: NICE/CXOne training and certifications
Lead and build an integrated digital transformation capability, shaping enterprise-level customer experience strategies and translating them into executable solutions.
Compensation
The anticipated starting salary range for individuals expressing interest in this position is $265,000-$280,000. This position is eligible to participate in an annual incentive program.
Responsibilities
Lead executive and client-facing workshops to define enterprise CX transformation strategies
Design future-state operating models blending AI, automation, digital platforms and human talent
Act as lead technology advisor on strategic opportunities
Oversee architecture of AI-driven solutions
Ensure proposed technology, AI and automation solutions are scalable, secure and commercially viable
Requirements
Bachelor’s degree or equivalent practical experience; advanced degree preferred
Consultant in Accenture’s Health Provider business focused on patient access and experience transformation.
Compensation
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
Responsibilities
Assess and implement strategic customer engagement projects for providers
Define operating models, process design, and development activities
Develop capabilities and performance measurements/KPIs
Provide functional expertise for technical solutions such as EHR and patient engagement platforms
Consult on digital deflection, self-service, and AI-enabled automation
Requirements
Bachelor's degree in healthcare administration, business, or a related field
Nice to have: prior experience in consultancy
Nice to have: experience in ambulatory/clinic operations
Nice to have: experience in physician enterprise environments
Enterprise ArchitectNewMariner Finance · Plano, US
Access Informaticist – Care NavigationNewUniversity of Utah Health · South Jordan, US
Enterprise Account ExecutiveRiderflex · US
GVP, Digital TransformationTTEC