As a Level 3 iSOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events.
Compensation
Starting Pay Rate: $22.00 Per Hour (not including shift differential)
Responsibilities
Perform remote security checks/ virtual tours of customer locations
Conduct virtual security escorts to safeguard customers
Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology
Take appropriate action based on the severity or instruction provided, including customer contact and/ or requesting emergency services
Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries
Level 3 iSOC Coordinator responsible for managing real-time interactions and interventions during critical security events, including alarm verification, video monitoring, and de-escalation.
Compensation
Starting Pay Rate: $22.00 Per Hour (not including shift differential)
Responsibilities
Perform remote security checks/ virtual tours of customer locations
Conduct virtual security escorts
Communicate with customer locations using two-way audio/ video surveillance technology
Take appropriate action based on the severity or instruction provided
Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries
An experienced Central Office installer based in California who performs skilled installation, testing, and integration assignments as part of a crew led by a Level 4 Working Lead.
Compensation
Base Pay Range $30—$34 USD
Responsibilities
Participate in job-start installation walkthroughs; verify actual equipment locations, cable routing and measurements, materials, site access, work restrictions, and safety requirements against project documents.
Install, modify, and remove Central Office transport, transmission, switching, and routing equipment; install relay racks, bays, cable racks, pathways, and associated infrastructure.
Install and terminate -48V DC power cabling, equipment power leads, fuse panel/BDFB connections, grounding, and bonding within qualifications and approved scope; perform power-related work only under authorized procedures and supervision.
Install, route, lace, secure, terminate, label, and test fiber-optic, copper, coaxial, DC power, and grounding cables in accordance with customer standards.
Read and follow job specifications, engineering drawings, cable running lists, wiring diagrams, schematics, MOPs, and test requirements; record differences between drawings and actual site conditions.
Requirements
High school diploma or GED; technical school training in telecommunications, electronics, or a related field
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